Dunkin',

2760 Middle Country Road, Lake Grove, New York 11755, United States

"Worst dunkin location they put donuts which were never ordered."

"Although this location has a beautiful outside atmosphere, they have terrible costumer service. Multiple times we have tried to give them a chance and multiple times they have disappointed. When placing orders, they laugh in your face if they believe your order has too much of something; sweetener, caramel, etc. They've even gone as far as to say "that's a lot" as they laugh at you. I do not believe that you should show your personal opinion and humiliate your customer's order in front of the whole shop. The drinks are also not made to standard. We've compared the same drink from different locations just to see if we were in the fault and the result is always the same; this location does not follow the ingredients correctly or at least not the proportions. It's quite unfortunate if i'm being honest. It looked like a beautiful location and very convenient during our daily commutes, but they disappoint every time. The staff either needs to have proper training or be completely rehired. The only thing they've gotten right in our visits is the basic food (donuts, muffins, etc.), when it comes to the main attraction though; they fall extremely short when making their drinks. I am not saying we dislike Dunkin' , just this singular location in particular."

"Beautiful new location for the Lake Grove Dunin' Donuts. Great service. Smiling staff. Well done! Wishing you luck in your new location. :)"

"Tried to go here twice since it’s opening. The first time they wouldn’t let me redeem a coupon they sent in the mail because their “register was down”, but the same register was able to take my order and my credit card. The second time the two employees working were so unprepared, it wasn’t worth staying to get a drink."

"Very clean new building. Nice fresh donuts. The staff was friendly and helpful."