American Restoration Services

"I hired American restoration services to replace my chimney cap. Old cap taken off, new put on. The mason just skim coated over the old. Not what I paid $500 bucks for. Two and a half years later cracks appeared on all four sides. I emailed Russell Case- owner repeatedly. He ignored all my requests to honor his warranty ( which I made him give me, and I had to hound him for). Took him to court. Judge ruled in my favor. Now he won’t pay me what the judge told him to. This is a company that does not do what is stated in their contract, and then will not honor their warranty to make it right. Buyers beware!"

"This is an awesome company to do business with! Russ is extremely professional and honest! He and his crew did a fabulous job and treated our home as if they were working on their own homes. The crew that did work at our house replaced the beam above the garage opening, repaired mortar to match existing mortar wherever necessary, replaced some brick with matching brick, and cleaned the brick on the house. You can’t tell where any repairs were made and the garage and brick look new! When they saw some other issues we had, they even fixed things we had not noticed. I had called many companies and had gotten a few bids. Russ communicated with me promptly throughout the entire process, gave fair pricing, and he and his crew were at my home for several days until they completed the job. I can’t say enough positive things about Russ and his crew. We have had good and bad contractors at our home in the 22 years we have lived there. Russ was exceptional to work with, and I highly recommend doing business with him! I won’t hesitate to use his services again when I replace my driveway, patio, and for any other masonry needs that may arise."

"We had a fantastic experience with Russ at American Restoration Services. The team was thorough and Russ was quick to respond to calls and emails and sending progress pictures through our big brick cleaning and repointing of our 1905 home. I felt the price was very fair given the large scope of work. I hope to use them again for any brick or concrete project in the future."

"Russ and his team were able to come out on short notice and help with a fair amount of repointing I needed on the side of my house since I had water coming inside. It was also right around the gutter and our electrical line so it was particularly annoying to get to. They also checked around the rest of the house for me and found some additional spots which needed some work. The job was done quickly, looks good, and they cleaned up after themselves well. The house is now noticeably less drafty and the water damage has stopped. Thanks Russ!"

"Today we had American Restoration Solutions come out to repoint and fix damage to our chimney. The guys were hard workers, they went the extra mile and they were helpful with questions/concerns and generally made it a very positive experience. I couldn’t be happier with the work they did and will recommend them! Edit: Just want to add that they have a star rating of 4.4 on HomeAdvisor which is where I found them."