Monro Auto Service and Tire Centers 3145 West Liberty Avenue, Pittsburgh, PA 15216

"My wife noticed our back driver's tire was deflated shortly after she left for work. Luckily Monro was able to get us in and check/repair the problem. They were extremely busy but assured us the vrhicle would be ready, and as promised they were nothing short of that result. We have been here a few times before for other service and the atmosphere is very professional, friendly and reasonable in price for the work performed. Highly recommend!"

"The guys at Monro got me an appointment expediently and had my vehicle done very quickly. I had a tire blow out on Friday evening, called/made an appointment Saturday morning, dropped my vehicle off Saturday evening, and my vehicle was done early in the afternoon on Monday. The tire I needed was not in stock, so it had to be ordered, or I’m sure it would have been done in a day. I was very pleased with the experience and would recommend them to anyone who needs any type of service done on their vehicle."

"Kind of a pain to get there but I used these guys all the time. Sometimes took longer than I'd like but these guys always seemed to get hammered with customers. Very busy place but short handed. Scott always took very good care of me but since he's no longer there I'm not sure if if I'll use them again. Monroe corporate left these guys short handed all the time. They needed more help. Monroe screwed up when they didn't try to keep Scott and get him more help. He's a great mechanic and service writer but he couldn't do everything, which he did. They rest of the crew was good too but you can't keep slamming them with work and not enough help. Monroe corporate needs to wake up and take care of their people or they're not going to have any good people left. They'll probably lose Ray too. Another overworked mechanic. You had a great manager with Scott but you screwed up Monroe letting him leave. Take better care of the people you have or your gonna lose all your good ones."

"I originally taken my car to get it inspected and found out that I needed a new CV Axel so I didn't think much about it and sent it to another shop not Monro ,but a little small shop down the street from my house . So I picked up my car and they had broken the CV Axel so at that point I didn't trust the small mechanics shop anymore! I called around and I spoke to Ray W. At Monro West Liberty Ave Dormont Pa, and he said hey I can look at it and most likely fix it, so I had it towed over and he looked over it told me what happened to my 7 day old brand new CV Axel and how that I needed a new one because the old shop broken off a seal ! Ray got the work done within 24 hours and the car is running just fine now and no more leaking a ton of expensive Mitsubishi transmission fluid at $35 a liter ! Ray thanks again buddy for taking care of business! When Ray says I'll get it done best believe he's gonna get it done and the proper way !"

"The worst service ever, and car interior was neglected I recently visited Monro Auto Services for wheel alignment, oil change, and tire replacement, and I must say that the overall service was unacceptable. The staff was unprofessional, after I left I quickly realized on my way home that my car was still pulling to the left even when the steering wheel was straight. I returned to them, and they fixed it under warranty, or so they claimed. However, the problem persisted. The steering wheel still veers to the right while driving. I reached out to their support, but received no response. I’m frustrated and wondering if there’s a different branch of this service with competent staff who can properly handle alignment issues. Moreover, there was one significant drawback that affected my overall experience. I was disappointed to find my light gray driver’s seat significantly dirtier than when I arrived. It was dirty, black with horrible soot. It seemed as though they had been neglected during the service process, resulting in a noticeable buildup of dirt and grime. This oversight was unexpected and left me feeling somewhat frustrated. I had to mention that before I left and then waited for 30 minutes standing and waiting while they start cleaning it. I don’t know why it is even possible to make car interior dirty while you’re working."