Knechtel Plumbing 2800 Banksville Avenue, Pittsburgh, PA 15216

"When the plumber came to look at the problems we were having he said they would be in touch with a quote for the work. I had a conversation with him because we have polished brass fixtures and lighting in the bathroom. I told him I understood that brass or gold color is rare now but it would be ok to install something in the gold family, brushed or polished. I even told him that if he couldn’t find the fixtures that I saw some online to order from Home Depot or Lowe’s and to tell me what was needed and I would order it. Our fault we didn’t get anything in writing. Knechtel has good reviews and was recommended on a few neighborhood Facebook pages so not having anything in writing didn’t concern me too much. Someone called to set an appointment to do the work about 2 weeks after the consultation. I assumed they were able to get gold and the price of the work would be reasonable. Both of those assumptions turned out to be wrong. I almost told them to wait until I could get brass but we had been without the shower for several weeks and I didn’t want to wait. Very unhappy with their price and the chrome fixtures. The work took about 7-8 hours for one plumber, not the same who had come to see the problem. UPDATE: the caulk they put around the shower now has a spot where it’s pulled away from both parts of the shower structure."

"Have been using them for years, they are great! Donna that does the scheduling is so nice and helpful. The guys that do the work are competent and friendly. Highly recommend!!!"

"Excellent customer service! These guys are awesome! I was so impressed with their work. They are very clean, on time, and do exceptional work at a great value. I don't think I've ever met a more organized, professional/friendly, and responsive team. The office always returns your phone call and makes time to accommodate you. I had my kitchen wall drain lowered for a new deeper sink that was getting installed. Then had them come back after and install the trap plus garbage disposal. I'm so happy I found them and I will 100% use them again."

"Professional and quality work. Had plumbing for a washer hook up installed and Keith was great. He had to wait for another contractor to finish a part of the project before he could complete his work. He came back as soon as I told him that was completed. Prompt and good communication in the office. Would definitely use again."

"Nice company. The office lady was nice and kept me informed of daily schedule while I had several days of work done. Plumber was friendly and did nice work. Will use again in future when remodeling my next bathroom."