Best Buy

"UPDATE***I followed the promoted response/reply to my review and honestly it just led to more anger and issues. I eventually just canceled my order and took my business elsewhere. Don’t bother supporting Best Buy. Let them go out of business so they can stop stressing families out and making their purchase processes extremely miserable. All the other negative reviews pretty much cover it. Can’t call the store. 1hr pick up is a lie. Stock availability is a lie. Workers are young and there for a paycheck - not passionate about customer service. They will look at you like you’re dumb and cannot show compassion for other peoples situations. I met one employee (out of LOTS) today that made me feel like he cared. Just 1. I will not be surprised to hear this location being shut down."

"Got a new laptop on sale. Was just what I was looking for. The staff was helpful in getting what I needed. One problem was Geek Squad transferring data. Basically had me do it myself through OneDrive rather than just moving it from one hard drive to the other."

"I went here to purchase a smart watch and expected to pay the advertised price marked on the display but it was way more at check out. I asked the worker that was helping me if the display price was the correct price and made sure that was going to be the price at checkout and they told me yes. When I went to purchase the item it was almost $100 more than on the display. Then another associate came over and said they don't price match .... They don't price match their own advertised price??? I will not be returning to this store."

"I stopped in because I was looking to purchase a photo printer and after searching online, Best Buy had it in stock and their website showed they only had one left in inventory. When I arrived there were two workers at the door who greeted me promptly and asked I if was looking for anything in particular. It wasn’t busy in the store and I like looking around to see if I can find items on my own before asking for help from an associate, so I shared I was only looking at the moment. I promptly found what I was there to purchase. The website inventory information was accurate. I proceeded to the front of the store and had to wait to check out for about a minute since one person was in front of me. Another associate stepped up to ring me out, and they were friendly and quick. Overall a pleasant shopping experience."

"I used to be a loyal customer of this Best Buy, that was until I decided to make the mistake of trusting geek squad to install fans into my PC. They offered me a deal to sign up for their program so I could have money off of my service, which I paid $180 for. The next day, they call me and tell me that they couldn’t install the fans because of some reason that didn’t seem to make much sense. (I bought all of these parts AT that specific Best Buy). They tell me they can’t install any of the parts for some odd reason, so they charged us BEFORE the service took place $180. Now after going home, and trying to use the PC is when the real issues started to ensue. 1. They installed all of the original fans BACKWARDS and made the cords all messy. 2. they used little to no thermal paste! And 3rd of all, they forgot to plug in my AIO pump. Please take my advice and do not trust these people with your technology. They are uneducated. I PAID THEM for them to mess with my PC and do NOTHING for me. Also left an inappropriate comment in the receipt of my service in my email. All photos included to back my claims. Do not trust geek squad here. They are lazy, and quite frankly, uneducated. If I could give 0 stars I would."