RMA of New York: Eastside

"This place does feel like a giant factory and I loved it. They know what they are doing. Sure, maybe a bit impersonal but they get the job done. Finance department was wonderful and so helpful. Thank you so much RMA and Dr. Copperman!"

"After years of loss and failed transfers at other places, one shot at RMA with Dr. Aharon, and we finally have our perfect little girl. We started retrieval meds in may 2023, and she was born April 2024. I’m so grateful to have met Dr. Aharon and her team.. they are available, caring and run a very smooth operation- I would know, I have done it elsewhere for years. At 40 years old, this will probably be our fist and lay, but if that thought changed- best bet I’ll be running back to her."

"RMA bought my original fertility clinic, Shady Grove Fertility, and it's been a nightmare from Day 1. The administrators have made it so difficult. You would think that as an existing patient of the acquired clinic that they would have all of my personal information and demographic details. Even though they have all this information they still made me onboard to a new portal as if I were a completely new patient. Emails to their admins would go days without being answered. When I had questions about the process of how my specimens would be transferred to the new storage facility, they blew me off and instead sent paperwork absolving them of any liability if something were to go wrong during the moving of the specimens. They're disorganized, unhelpful, and I am not looking forward to my continued dealings with them."

"Truly an amazing office run by amazing people. I came to RMA for my egg freezing cycle and they were incredibly communicative, efficient (they had me in and out quickly every morning), and talked me through all of my questions and the next steps. They followed up with me almost immediately after and have been great since. I'd highly recommend them to anyone exploring their reproductive options!"

"First of all, Dr. Stein is an MVP. He was straight forward, honest, patient and answered all of our questions honestly. He treated me like his own daughter and made it possible for my husband and I could have our own daughter ❤️ However, our IVF coordinator was very unresponsive and unorganized. Dr. Stein even answered an email during his vacation, trying to get my questions about my appointments/medications/billing figured out. We are thankful to Dr. Stein and nurse Jackie, but found the coordinators very difficult to work with and had a few upsetting experiences with scheduling/billing."