Providence Anchorage Behavioral Health

"Terrible if you’re looking for consistent care. If your doctor leaves they make you go through the whole new patient process and everything all over again even if you miss your medication."

"I’m extremely upset about my experience. I have suffered with depression and anxiety my whole life. It’s been very difficult for me to work up the courage to get help. I was initially excited for my appointment because I thought this would be the start of something great for myself. I was wrong. Laura was rude, unfriendly, dismissive of my feelings. She told me that my anxiety I feel is just me being insecure. I know what insecurity and anxiety feel like, it’s two different things. She told me there’s no point in treating me since I’m moving in a few months out of state. I understand this to a certain extent, but on the other hand I really need some help. I felt like I couldn’t go in depth with my answers as she was almost too quick with the questions. She told me one of my diagnosis’ doesn’t make sense bc I’m not exhibiting those symptoms at the appointment. I left this appointment crying. I didn’t get the help I needed at all. I will not be returning here. I overall felt uncomfortable, like I was being interrogated. To me it seemed like she didn’t want to be there in the first place, and that it was a chore for her to be assessing me. I almost walked out mid assessment honestly. I’m never coming back here."

"I’m writing this months later after the fact. Had to go 2 weeks without my medication because the front office was not diligent about communication. Felt like I was talking to a brick wall. When I told my doctor about how much this affected me mentally, she told me I should move on. That really solidified my reasoning for leaving. If you work in the medical field you should have some empathy."

"I had one on one with Erin and Bipolar group that Erin facilitated. In January I was trying to get in the Mental Health Unit of Providence Hospital. I had been in bad shape for three weeks. In group Erin said she would get with Stephanie Chen, my medication Dr, to work together to get me into the hospital. The very next day when I was getting suicidal Erin decided she didn’t want to be my one on one dr any longer. She chose the worst day possible to tell me this. She should have waited till I was balanced again to tell me. I kept telling her that I couldn’t believe she was telling me that when I was feeling so vulnerable. She kept talking to me about it.I didn’t have any contact with her after that."

"if how they treated me is how they help others heal, then this is not a place to go for mental health. i was told my childhood trauma was my fault on how i let it affect me and how i have to forgive and move on. they basically came off as toxicity in family members isn’t a thing and how i should pretty much suffer in silence as if it never happened. they did not listen or help they only kept recommending that i “get over it” or that i admit myself into an institution. if others are approached the way i was, that is absolutely terrible. not a safe or healthy environment to get involved in. my mom and i are absolutely mortified for how i was treated during my stay. run, go anywhere else for mental healthy. just not here. another important thing i’d like to add, the female “doctor” i spoke to basically shamed me for putting my mom through that pain and suggested that my mom takes my phone away and keeps me locked up in my house away from the people that actually make me feel safe. she also made it very apparent that my friends are not who i should be reaching out to that the only people i should seek help in is my family (which is the biggest problem) i was judged, shamed, and completely dismissed in everything i said. the only good trait that woman had was arguing. the whole situation was absolutely disgusting"