Trailtoyz Offroad
About the Business
Trailtoyz Offroad is a car dealer, car repair, and store located in Wasilla, Alaska. Founded by Kevin, a lifelong racer and off-roader, the institution specializes in upfitting various types of oilfield support equipment, including the iconic Haul Road trucks that haul to Prudhoe Bay. With a background working in Prudhoe Bay on the North coast of Alaska, Kevin and his team have a deep understanding of the needs of customers, including "Ice Road Truckers". Whether you are in need of emergency assistance or looking to upgrade your off-road vehicle, Trailtoyz Offroad is ready to help. Visit us at 4901 East Blue Lupine Drive or call us at (907) 715-8292 or 841-0121.
Photos
Location & Phone number
4901 E Blue Lupine Dr Ste A, Wasilla, AK 99654, United States
Hours open
Monday:
Closed
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"These boys have done a lot to my friends Rubi. Front bumper with a winch. Roof rack. Lighting packages. Next is a leveling kit for trailering her toys around. Excellent job on all of it."
"They have very good customer service and are always super nice and helpful whenever I go in for parts for my Jeep wrangler."
"Great people to deal with. Always helpful even if you just have a question. Had the wheels and tires on hand that fit my jeep and they installed them for me. Thanks again!"
"I went in to have a new front bumper, winch, and vision x headlights installed. I was waiting in the front of the shop and Kevin asked me what I was waiting for. I told him and he asked me if I wanted to join him and his wife for lunch. So they took me out to lunch, paid for my lunch, and by the time they dropped me back to the shop my Jeep install was complete. Thanks again! What an awesome shop!!!"
"Awful, awful customer service. Every time I speak with them they make it sound like I should already know everything. I've spent quite a bit of money here, found a few mistakes with the install of some of the products purchased and brought them up to Joshua Hicks, who did the installs. Instead of working with me, he promptly sent several paragraphs insulting and belittling me, making remarks of my ability to be a "real man", swearing at me and trash talking my Jeep itself. I have tried several times to just dismiss their attitudes, but this last experience was my last straw. If I am paying a business to do a job, I shouldn't also have to make a hardware store trip to redo or fix their mistakes on my own dime. I brought this last incident up to Kevin Cilk, the owner of Trail Toyz, and he just sent me a "thumbs up" icon back over Facebook messenger. I will not reccomend anyone go here. There are several shops around that are much more professional and friendly to work with."
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