Advance Auto Parts

"The employee wasn't very helpful and I am pretty sure he read the screen wrong when asking if they had 2 because why he was looking I look at the screen and it only said 1 , I was in a hurry and didn't need him looking around when it possibly wasn't even the part that I needed so I was more then happy with 1 and had to tell him multiple time to not worry about it. I had gone to 3 different auto part store and each were equally disappointing all except Napa which they helped me figure out what I needed and what wouldn't work."

"Best customer service! Francisco helped me have the best customer experience! Prices here are much higher compared to other stores like Walmart and I was about to leave, but Francisco offer to match the price with Walmart’s! I didn’t have to go all the way to Walmart!"

"They didn't end up having what I needed, but this review is for their staff person who went above and beyond to try and figure out if anything in their store would fit my car. I didn't catch her name, but she was friendly, didn't talk down to me, and she was very knowledgeable. She let me take a few versions of wiper blades out of the store to my car in the parking lot to see if any would work, and she even came out to my car at one point to see if she could assist. She was great, and I appreciate a business that invests in staff members who are genuinely doing their best and trying hard to be helpful."

"Advance auto parts is a little pricier than some other auto parts stores in my opinion. How we the location I go to by my house has a really friendly staff. Especially the woman that's always there. I think she's probably the manager. So it's worth the little bit extra. Compared to say AutoZone where they couldn't care less about customer service."

"I have worked in multiple auto parts stores, as well as service shops. Advanced is the worst auto parts store I've ever had to deal with. Every single time I call ahead for parts it's "yeah, we have them, I've got them pulled for you" we get there, and guess what? They don't have what I needed. So then I'm stuck running around trying to find what I need if it's an urgent job. Definitely wouldn't recommend. Ever."