Wilshire Lofts + Townhomes

"****Not sure why I can’t share my photos of everything. I am SO HAPPY that my lease is up in November. I’ve experienced so many problems in the 2 years I’ve lived here. List of problems: •My roof caught on fire due to faulty fireplaces (no fireplace inspections happened before I moved in or after the fire) •Floods and leaks due to old/fragile pipes •Mold due to floods and leaks •Mice and roaches •Property manager (not sure of her name) the brief interactions I’ve had with her have been more negative than positive. •A major issue: no reimbursement/credit for having to move for almost a month due to electrical issues from JANUARY 2023(couldn’t turn on a light without the switch automatically shutting off the electricity in the entire apartment) I should add I worked from home and had my newborn and toddler 24/7. PROS: ***Gary!!! He seems to be the only maintenance man assigned to the property. He is so sweet and tries to get to every issue he can throughout the day. He also makes sure outside contractors do their jobs quickly and efficiently. You can tell he moves from one maintenance issue to the next with no breaks. He’s truly great! ^Lee: I just met him due to an emergency maintenance issue. He was so quick to get here, explained what happened, and what he would do to fix it. ***Bridgette Since her first day she’s been trying to turn the apartment complex around for the best. She listens to your concerns and tries diligently to fix them. She genuinely cares about the issues that people are having. She’s been trying to help me with the continuous issues I’ve been having, especially regarding my issue in January. If it weren’t for them and Alexandria (office manager prior to Bridgette) I would’ve left a long time ago. They can only do so much though. They honestly deserve the best raise possible. Unfortunately, due to no cooperation from upper management and constant maintenance issues, I won’t be renewing. This review is just insight on what I personally dealt with."

"My overall review of this place is absolutely horrible. I lived here for 2 years and was met with constant maintenance issues, a neighbor who smoked marijuana inside upstairs, which made our apartment smell as well, poor management, and a dog park that is a small fence covered in dog feces that never gets cleaned. You will find dog feces EVERYWHERE here. Nobody picks up after their pets and management does nothing about it. Our rent was raised by $200 and expected us to pay up while our AC unit was broken, water heater has a leak and only lasts about 10-15 minutes of hot water, and they “fixed” maintenance issues and cut holes in our walls and never fixed them. While they were cutting holes in the walls, they got everything in my room COVERED in saw dust and didn’t even try to clean it up. I’m still currently cleaning saw dust off my belongings 5+ months after they cut holes. The holes they cut are still currently there even though the told us someone would come to fix the holes in a few days. You have to basically BEG management to get anything done and when things are done, they just create 3 more problems. We're currently moving out of this place because of how horrible it is here. Just do not move here no matter how desperate you are, it’s not worth your money or time. Ever."

"The asthetics are lovely for what u pay. Maintenance promptness is an issue though. I have a dishwasher that leaks old nasty moldy water but since this is peak season for a/c maintenance my work order is at the bottom of the list is pretty mych what I was told. Its very funky when i come home and we all know if the dishwasher doesn’t work the garbage disposal usually doesn’t either. It disgusting looking at the food collect in the sink."

"I just want repairs done in a timely manner. Refrigerator/freezer has not been keeping food fresh (melted food in freezer, disgusting water build up at bottom of fridge, water leaking onto floor every day, what appears to be mold growing behind fridge, and meat that goes bad within days of being in fridge). Has it been fixed? No. When will it get fixed? It's been going on three months now and still no word or communication. Office isn't answering the phone and won't return my calls. I've been extremely patient and reasonable but when I go up to the office I am given unfulfilled promises. Nothing about this situation is cool."

"Been having problems since i signed my lease, DO NOT LIVE HERE! I hate it My Toilet been broke for 2 months now I’ve been going to the office EVERYDAY. Nothings being done the tub doesn’t drain, my kids closet floods . This is not a great place to live …"