Walgreens 1201 Ferris Avenue, Waxahachie, TX 75165

"I have used this pharmacy & store for 5 years now. I've never had any problems filling a prescription. Pharmacist even came out to help me find what I needed on the shelves. Pharmacy tech was kind enough to run several prescription discount cards to help me get the best discount. The manager is organized, kind, efficient & helpful. Cashiers have always been helpful & friendly as well, willing to help me find items if no other customers waiting. I've both heard on the phone message, & seen the Pharmacy closed for lunch hours sign, unless they've changed something. Understand all pharmacies had some problems getting supplies since covid & when the employees were striking. But maybe if we give a little grace, & a kind word? Who said, "People raise in performance to the level of accolades they receive"? Who said, "Do unto others as you would have them do unto you"? See a problem? Be proactive & inform the manager kindly. Not hurt the whole company, putting people out of work, by bad mouthing to the public. Constructive guidance, not destructive to lives & businesses."

"The pharmacy is a unreliable and could careless. They never have any of the medications in stock that both my spouse and I require. Their excuse is that it’s always coming from the central pharmacy but can take weeks. This is until they get a call from your doctor and miraculously find a way to have it same day or next day. Always a hassle, always lies, always trouble. We are switching to another pharmacy as this place is always a nightmare. Thankfully it has not be dire yet but I don’t want to take chances in needing a medication from them that is life saving."

"Waited 30 minutes to get someone to hand me photos from behind the counter and then still had to wait in line for another 10. No one seems to understand what customer service means."

"Drive through needs a better system. You can't drop off prescriptions and wait for to be filled while in line. The empty lane needs to be turned into a wait area for those who don't have prescription s sent in"

"I have a question.... what are you people in the drive through line getting? It absolutely blows my mind. Cars in front of the window for 10, 15, even 20 minutes. It has never taken me more than two minutes to complete my transaction once I'm at the window. Walgreens isn't the problem. It's the public. Maybe there are some super sweet meds that are in a time delay safe or something, I dont know. Anyways, I had some time to kill so I wrote this review while waiting in the drive through line. If you have a podcast you like or a good book and you want to knock out a few chapters I highly recommend the drive through at Walgreens. Five Stars."