Walgreens Pharmacy

"They are warm and inviting. They didn't have the prescription in stock. But overall they were quick and attentive on getting prescription transferred out."

"I hate this Walgreens,the pharmacies is the worst you give three prescriptions to be filled and they want to fill them over 3 days instead of all at one time or you get up there and they don't have all your prescriptions and then tell you oh we have to order it but they're sending texts your prescriptions are ready. I have used Walgreens for over 20 years this is the sorriest Walgreens I moved my prescriptions from waxahachie to Walgreens in Midlothian I'll make the drive that should say something."

"I went into Walgreens for my daughter’s COVID 19 vaccine which we had an appointment for. However the employee says “we have someone else scheduled at that time”. I then provide her with my appointment confirmation email, she then goes to the back and takes forever and comes back with more papers and says “I have the up to date paperwork now, her name is on it.” She does not apologize at all. I then say that I want my other daughter to get her second dose also and she says”we are not taking walk ins.” The websites all advertise walk ins however she says they are not. My younger daughter gets her vaccine and while doing so I say to the pharmacist, “when did y’all stop taking walk ins?” He said they haven’t but today they were busy. There was absolutely nobody in line. He said that they have a lot of prescriptions to fill. As I am waiting to make sure my daughter doesn’t have a reaction to the vaccine here goes the advertisement over the speaker at the store saying they accept walk ins for the vaccine. I then wait for about 10 mins at the front counter of the pharmacy to ask why the speaker in the store is advertising that they accept walk ins if Walgreens truly does not? I was not given a true explanation and felt discriminated against because the store does accept walk ins and refused to give the second dose to my other daughter!"

"Averaging about 10-15 minutes per person sometimes. The drive thru line is just as long as inside, but your car will be exhausting fuel for however long. Their computer system and proficiency could be more efficient. Due to a lack of sufficient staffing (which is doing their best considering the situation), they have shortened pharmacy hours which don’t match the store hours, nor what’s posted online. You must call their automated system for accurate/updated pharmacy hours. I feel like I’m at the DMV when I come. Make sure you have time to kill, and bring a book or something?"

"Plan to wait at least 45 minutes to pick up a prescription that you've been notified is ready. Also, you will need to physically go into the pharmacy if you have any questions. They don't answer the phone. Even then they may just randomly walk away for the service counter for 15 minutes at a time and not tell you anything about why everyone is waiting. I was in last week at 10 am and there were 9 people in line. It was almost an hour from the time I got out of my car and got back in (and the prescription was ready)."