Walgreens Pharmacy

"I have used this Walgreens for 5 years. The last 6 months there has been a plethora of issues. They have had my refill in their system for 6 days. They waited until it was time to dispense to tell me it was on backorder and that I would need to go outside of Walgreens to fill it. It would totally not have been a big deal if they would have told me when they received the script. Now I am scrambling to find a pharmacy and this script can't be transferred. I have to go back to my doctor and ask him to send it elsewhere. Now I am out of my medication and shooting in the dark for which pharmacy might have it in stock. A simple phone call would have given me 6 days to find another pharmacy."

"The pharmacy is terrible They're doing everything possible so I can't get my medicine Make me jump through unnecessary hoops and trying to make me give them personal information that they don't need"

"They’re like any other Walgreens, which is why I keep coming back."

"I don't write reviews often, but this one takes the cake. I planned to get the flu vaccine for my family of four. I called the Walgreens pharmacy nearest to my house, but they were out of stock. I then called this pharmacy, confirmed with the pharmacy representative that they had a supply on hand, and verified that my insurance would cover the cost. Several hours later in the day I called this pharmacy once again to confirm that they still had enough of the vaccine for my family of four. We arrived at this pharmacy 45 minutes later and were promptly greeted by a tech; however, the tech did not know how to place the order for a flu shots in the computer system. He alerted his coworker who acknowledged that we were there to get the flu shot and would help us after he finished with his current customer (the only customer at the counter.) Apparently there was some issue with the customer's account in their computer system, so we continued to wait...for twenty minutes while a line developed behind us. Finally, the tech received assistance from another pharmacy employee who took over the issue. The tech came back to me only to notify me that the pharmacist told him they ran out of stock. I told the tech and the pharmacist that I called earlier to confirm their ability to serve my family of four, and that we had been waiting for 20 minutes after having already notified the pharmacy why we were there. I asked the pharmacist if he could recommend another location that could serve us, and he shrugged saying the inventories rotate often. This pharmacy needs to ease off the prescription quotas and place more emphasis on the quality of customer service and the training of their staff. Unless a bus of people arrived just before us, I'm not sure how their inventory of flu vaccines diminished so quickly from when I called 45 minutes ago. It would have been nice if the employees who answer a customer's question over the phone actually check their information before giving out an inaccurate answer. We will not use this location again."