Good Year

"Horrible customer service, they didn’t even want to help me or come look at my car. I needed a new tire . The lady at the desk said this is not a good year store and I would have to drop my car off for them to look at it . Even tho they had zero customers when I went in. I will not return."

"They offer little to no help, and work on what “they think the problem is”. Their labor is overpriced and there’s no work effort to match it. They never fixed the issue on my vehicle either. It’s giving “scam service”."

"The service here is not friendly and the employees are hardly attentive. They were very short with me and did not seem eager to help with my issue. I asked them to take a look at my drive shaft. They instead blamed the problem on a heat shield, and continue to tell me they’ve fixed the problem. Customer care and satisfaction don’t seem to be a priority here, and I will not be returning for future business"

"Worthless, they had 5 guys sitting around staring at each other trying to figure out who was the ugliest when I first walked in. Then I told them I had no spare and had a hole in my tire which needed a patch. They laughed and said sorry I only got two guys and 3 cars in front of you so I might have to close before I can get to you. He said I could wait if I like but he wasn't making any promises. Like that was an actual option for me to sit and wait 3 hours until they closed only to be stranded. Sorry the 15 minutes it would take to patch a tire might cut into your weekend"

"These guys are awesome. Their tires are 50 bucks cheaper than the dealership I bought my truck from, and much better quality as well. The two times I’ve gone was without an appointment but they still got my ride back to me same day. Also left my nice water jug there, and had the decency to call me a couple min later to grab it real quick. I’m sure the experience is much better with an appointment, but it’s only because they’re always busy. Go here for your vehicle needs!!"