Firestone Complete Auto Care

"They were very helpful. I had suggested what the automotive problem was and they took me seriously. During the repairs a separate part was damaged; they were honest and quickly ordered and replaced it at no charge to me. The prices are fair, slightly on the high side, but still appropriate. It's worth the cost knowing they're doing a good job."

"I highly recommend this facility. Not only the ease of scheduling service appointment online, which I LOVE, but my vehicle was done way earlier than expected and all personnel were professional and friendly. This is my go to repair/service center."

"First, they were very accommodating when I had to reschedule at the last minute. Second, they got me in on time. Third, when I asked to check out something that another tire place said was a problem Firestone said there was nothing wrong and I didn't need to do anything. This place and its employees are great."

"Had an appointment for an alignment and was done within an hour. Although I had to return shortly after because my car was still slightly pulling to the right, they had no problem taking my car back in and looking at it. I didn't get the gentleman's name (I believe he's the manager), but he had the technician swap tires around to see if my tire was the issue. After about 15 minutes, he sat down and explained the issue in further detail. I was so afraid to take my car somewhere and be "taken advantage of" because I'm a woman, but the manager's willingness to take my car back in, keep a positive attitude and having the techs do just a little more to see what the issue was, definitely put my mind at ease!"

"Chnaged the wrong tire and did nothing about it. Argued with me instead of trying to help work the process out. Messy and rushed. I have a toddler and I guess they don’t care of our safety. I wish I was overreacting but, I’m very disappointed."