Pep Boys
7600 South Walker Avenue, Oklahoma City, Oklahoma 73139
About the Pep Boys
Pep Boys is a well-known car repair and store institution located at 7600 South Walker Avenue in Oklahoma City, Oklahoma. With a reputation for providing high-quality automotive services and products, Pep Boys has been serving the community for years. From routine maintenance to major repairs, their experienced technicians are dedicated to keeping your vehicle running smoothly. In addition to their repair services, Pep Boys also offers a wide selection of car parts and accessories for all makes and models. Visit Pep Boys for all your automotive needs in Oklahoma City.
Photos of Pep Boys
7600 S Walker Ave, Oklahoma City, OK 73139, United States
Opening hours of Pep Boys
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Pep Boys
"The Pep boys on South Walker Ave in OKC is always amazing. They carry decently priced inventory and are always helpful. They also make sure to show you why things need to be done, they don't lie, and the make sure you understand everything. I went in to just change two tires, but they saved my life by letting me know I needed my break pads changed. I had them do it, and when I came.to pick up my car they made sure to show me how worn the break pads were. Great service and people!"
"Awesome crew they have at i-240 and Walker. I expected my car to be done in days, not 3 hours. I was back at work the same day. I will return for additional service."
"Worst experience ever came in with my 5 month old baby for a coolant flush and brake flush . Waited 2 1/2 hours and absolutely nothing was done. The same exact dirty brown coolant is in my car at the same exact level . I asked for a preferred brand to be used and it was not used . Also the same exact dirty brake fluid is in my car as well . I'm trying to figure out what was done for $200 . Because in my opinion absolutely nothing was done which is fraud. I reached out and ask about this and the manager swears my requests were fulfilled and stated something else is the issue with my car and asked me to bring my car in again . I will never let anyone at pepboys touch my car again especially if the issue couldn't be fixed the first time .Literally the only way coolant turns brown is due to colors being mixed which is why I went in for a coolant flush so it not still be brown it should be the color of the new coolant and filled! Not 1/3 full. And brake fluid does not turn from gold to black in 2 days .I will be reaching out to corporate as well as the BBB if I do not receive a FULL REFUND in 24 hours. DO NOT TAKE YOUR CAR HERE ."
"I had an awful experience at this PepBoys today and will not be returning nor ever recommending. I went in for an oil change and to have my tires rotated and left with a disconnected air intake to my turbo and broken air intake clamp. This location has 0 customer service training and no accountability for when they mess up a service and endanger a customers vehicle. I would NOT go here if you care about your car and want people who actually care servicing you. This shop does not care about you, your vehicle, or your safety. Short version: I went in for an oil change and tire rotation. They called me an hour after “working” on my vehicle to up sell me on rotators. Did not start my service. Told me it would be 6 minutes. I waited 30, asked for an update and was told they had to wait for oil - I was never given an update. After leaving I heard a funny noise, and the tech left the air intake to the turbo disconnected and open. When I informed the shop they blamed me, saying the clamp was already broken. The tech just accidentally left the entire tube disconnected during the service. The tech said they saw the clamp was broken but did not note it in the multi-point inspection. The shop manager basically said that it is not their problem. Long Version: An hour after my drop off I was called by the manager asking if I was aware about my front tire rotators and to come back to the shop because the situation was dangerous. I returned and was shown the rotators and they explained they had grooves that would only worsen over time. At this time I did not want to replace them. During the conversation, I ask if they’ve completed the oil change and tire rotation. They explain the tires cannot be rotated due to the tire depth - this, the person I am assuming is the shop manager, says only directly to my partner (who is male) even though I was the one who asked. And that the car was finishing off being drained and would be lowered and ready in 6-7 minutes. We waited 30 minutes. (This is over 1 1/2 hours into the service). When I asked for an update the person managing the front desks, says the oil just got there. At no point were we updated that they had to wait for the oil. Otherwise we would have left and just waited for their call to return rather than waste 30 plus minutes waiting after they said it would be ready in 7 minutes. We waited by the front desk, paid, and left. After leaving their location the car started making a funny noise. We pulled over and the air intake tube leading to the turbo was left disconnected. We placed the air intake tube back and went back to the shop to inform them of this. I showed the front desk the picture I had taken and the tech, said they had noticed the clamp was broken when it came in and must of accidentally left the air intake tube disconnected. I asked the front desk if they could do anything about it and fix the clamp. The assumed shop manager just repeated the question back to me as if why would they do anything. The tech went out, placed the “broken” clamp where it should go and said they couldn’t fix it because they don’t have the clamp. Nowhere in the multi-point inspection or when they called me to look at the rotators did they note the clamp to the air intake was broken. The staff was defensive, basically blaming me for already having the broken clamp, combative, and offered no solution to the tech and staff leaving the air intake tube COMPLETELY disconnected. I hope people read this and never go to this location. You could have a problem with your car, them see it and not bother to tell you because it isn’t their “responsibility.” Pepboys does not care about you, your vehicle, or your safety."
"Excellent service and follow up contact. They had a pretty amazing selection of tires AND cheaper than the competition. I got 4 wheels mounted and 4 new tires installed and balanced for a LOT - and I mean hundreds - lower. Aron was super helpful as well. I hope you have just as great an experience as I did!"
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