U Dirty Dawg

"1st time at the groomer for my little yorkipoo. He was very soft and fluffy clean and dry when I picked him up. The staff were friendly, and I felt comfortable leaving my puppy with them. The only downside was his nails, they were still very sharp. Maybe he didn't allow them to do much with them since this was his first time. I will return in 6 weeks to see how his 2nd trip goes. The shop was very clean and decorated well."

"Best place I wish it wasn't so hard to park in front and no be able to see well backing out because something huge has blocked your vision. I also wish my animals would get what I asked for clip the fur around the pay while getting nails trimmed I've asked several times and he still looked like he is wearing slippers"

"Took my 10 month old German Shepard for Christmas pampering. Dogs are supposed to be kept separated. 9am to 4:14 pm she was ready to come home. Lethargic. Found some scabs 2 days later so off to the vet. Doc said she had numerous bite marks from fighting. She has never been around other dogs. Will never go back"

"I brought my four month old puppy for her first groom. She is just now fully vaccinated so we were waiting per vet instruction. When I spoke to the person on the phone, they told me I didn’t t need to wait because the dogs are kept separate. They didn’t ask for any shot records. When I got there, we were led to the back and went by approx 10 dogs, so that was not true. What was worse? Was the lady working there (the same one on the phone). When she took the call she made my appointment for 10 o’clock for a puppy cut. I got there at 9:45. I asked on the phone how much it would cost. She said groomers make their own prices and she couldn’t tell me. They told me told me it could be up to six hours until she was done. When I went for pick up no one was at the front desk so I went to the back pick up to someone disciplining a younger employee for supposedly going in the back where the groomers were. It sounds like she didn’t even go back there. The little girl was embarrassed but kept her composure. The person doing the lecturing completely ignored me. Eventually she left and the younger worker tried to take me to the front to check me out. But that same woman came back, cut her off and left me standing while she yelled at her again because 3 high school workers want off for homecoming. I sat another 10 minutes while she went through all this in a belittling tone with the girl. This was a Saturday at noon when they were busy. She charged $75+ tip for the puppy cut. I asked how much a full price would be and she couldn’t say except $120+ I have a small-medium golden doodle. We moved from Dallas and had a Yorkie that was groomed for over 16 years. Never have I seen such rudeness and confusion or such high prices. Never have they not been able to tell me how much it would be. This place doesn’t care about shot records and doesn’t appear to care about customer service or their employee well being. I wanted to tell the young girl to quit right there. She doesn’t have to put up with that and I neither do I. Won’t be going back."

"I used the self-serve dog wash and nail trims for my long coat GSD and Siberian Husky. Very clean, very kind and helpful staff. I’ll be back!"