Taco Bell

"This location gets my order wrong about 70% of the time. Some of the staff are competent and polite, but here lately the drive through clerks are rude, cold, and offer no solutions to problems they caused."

"Soft drinks out. Have to order on kiosk. Stand at counter three people see you and ignore you. Pay extra for steak, didn't get it."

"My order has been wrong 4 times consecutively going to this Taco bell in the past month and a half. I have not ordered anything special, there has just been an item completely missing each time. They have been out of cheese and ground beef this month alone. I substituted beef for chicken on a soft taco because they were out of beef and they gave me a lettuce taco with probably a gram of chicken on it. Out of all fast food restaurants in Wichita Falls, this Taco Bell seems to have the weakest leadership with a co.plete failure in standards, accountability, quality control, and training."

"Its taco bell. Im not expecting 5 star gourmet food. I can excuse some cold fries or something. But the one thing i cant excuse is when people are gross. The cashier straight up open mouth coughed on their hand, and my credit card, 2 seconds before handing it to me. The cashier is also the one who gives out fountain drinks so who knows how many cups theyve touched in since they last washed their hands."

"literally had hair in my food 2 hairs that literally aren't mine. and my food was wrong also. i also understand that things happen but as i pulled up to the window she was replacing it but kept slamming the window while i was talking. i was being so nice and then gave me my food without even asking about anything. like if i find a hair in my food don't be rude to me for no reason. . and my food was literally still wrong. always like this at this taco bell. lady was rude and disrespectful. i work in food service, so much can be solved when you're respectful. but it's just taco bell so whatever. but still the one on kemp is always much nicer and cleaner."