Hilton Garden Inn Oklahoma City Midtown

2809 Northwest Expressway, Oklahoma City, OK 73112

"I'm so disappointed. I always stay with Hilton, but this was my worst experience. The staff up front were great, but the room was horrible. 1st - the walls are so thin, we could hear everything from the neighbors, even the bathroom sounds. You could hear the baby upstairs crying all night. 2nd - the bed was hard as a rock. Very uncomfortable. 3rd - not a fan of the barn door for the bathroom. There is no lock. 4th - What happened to the free breakfast? As much as we paid, we should get one. Honestly, I would have been better at staying at the best Western next door."

"Similar to other reviews, I stood at the counter on arrival and just waited for the 2 attendants to acknowledge my presence. The lobby is nice and inviting, but when I got to my room I noticed a very strong smell of ....cleaning supplies? Not even sure. Room was clean, but the strange smell was overwhelming at first. So much so, when I got back home the next day my clothes smelled like the hotel room. Breakfast is not complimentary.... $10. Not obvious on their website. Nothing else was wrong with the place, but that experience wasn't worth $120. Granted, I could have complained about the smell and asked for another room....but I was tired and just went to sleep....so it wasn't "that" bad.... but not good enough to stay there again."

"Elizabeth registered me to a room that had not been cleaned. Then, tried to argue with me about it. Gave me another room where the toilet became clogged and the front desk told me the plunger was lost. Called the front desk the next morning, Duncan told me he would send someone right up. Well, right up meant an hour later. Customer service was bad and they aren’t very clean. Stay at your own risk!!!!"

"I stay here once a week for business in the area. The staff here is just beyond professional. They really roll out the hospitality. The rooms are 5 star, with the amenities to go with. The attached restaurant and bar is an added bonus. Plenty of parking, and easy access to everything on the Expressway. The Manager Valerie and Elizabeth at the front desk make your experience a pleasant one. They sure make this place feel like home away from home. Thank you."

"Stayed during Thanksgiving 23 and was surprised how empty the place was, but that made for a quiet stay. Everything was great, including the gym, but the only complaint was the hot tub water was lukewarm at best. The rest was perfect; clean , safe and operational. What more could you ask?"