Pavilion On the Square

"I bought a dress at Saks Fifth online for a very special occasion but when I got it in the mail, it was cheaply made and awful. So I went to return it and was in dire need of a dress. I went into Pavilion and was waited on by three lovely ladies. Each was so eager to help me find what i needed! I am so thankful for their help. I'm a repeat customer as my mother bought me a cream colored long coat in there that I always get compliments on. I will be returning!!"

"Sad to know they haven't changed. I went in to shop and they wouldn't wait on me but looked at me and talked to each other. When I picked up a jacket, the salesperson came to show me the sales rack and said I might find more what I wanted there. I'm white but evidently put off I'm not rich vibes. Pavilion-this is very sad. I was embarassed to put in a review but when I saw the more recent one, I needed to speak out."

"I went in one day and barely received a greeting at all. As I was looking, I felt eyes constantly on me, even heard sighs! Then, as I placed an item on the checkout to buy, it took a while for them to even acknowledge me standing there. But it gets worse. One woman stood with no emotion and glared at me AS I’M HANDING HER MY DEBIT CARD to support their business. It occurred to me that they don’t get any other customers of color. I wonder why. I don’t plan on shopping there again. Would not recommend. Pitiful customer service."

"This shop was a treasure-trove of items that I first found while visiting Tulsa. The ladies are amazing and very helpful. After I moved to Tulsa it was the only place I shopped and never came out empty handed. It's practically a one stop shop. As for the negative response, who wouldn't give their name, I feel sure they have a negative response everywhere they shop. Due to an unexpected illness I haven't been in for some time but can't wait to shop the new fall fashions and see the wonderful ladies."

"Absolutely love this store for many cool and unusual gifts. Had to post a review, because of the negative one that was posted. I have found the crew at this shop very helpful with trends, styles and gift ideas. Give them a shot, you will be pleased with the results."