O'Reilly Auto Parts

"assistant manager installed my battery incorrectly and it came off on the highway. when i go in to tell them about this the assistant manager lies to me and says he wasn’t working here at that time. he also told me that he could give me tools to do the replacement because they don’t do replacements after dark. it isn’t dark out. they never told me that on the phone. and this guy has a history of botched jobs, so of course he doesn’t want to do it"

"These guys are usually really great, but when having to special order brakes for my car, buying them & getting home to have them changed for me, & finding out that they weren't even the correct ones, it got me a bit upset. I expected them to have ordered the correct ones when I told them my cars info, but they didn't. When returning to the store, I found out that they'd need to be ordered from California (not just from their HUB across town) & it'd be 3 more days. My car was already taken apart & my job requires that I drive all day so this became a really big issue."

"Great customer service from Pete. He did the best he could and looked up the part we needed and had to do a bit more research but eventually found the part we needed and luckily exchanged the part we had that we got from a different O'Reilly with original receipt. Thanks Pete!"

"Staff could be more friendly to customers"

"This is where I buy all my parts for my car alternators radiators lights things to paint your car with waxes filters oils everything in your car needs one place you can even order an engine from there and it’ll be delivered to your house. How about that?"