Performance Complete Auto Care 801 Old Coors Drive Southwest, Albuquerque, NM 87121

"These guys gave me a fair quote, took my car in right away, and even though there were issues afterwards with some coolant leaking, I went back and they worked tirelessly until they made it right and got it covered under their warranty. These guys stay true to their word and one of the most important things in a business they can have as my trust! People just need to understand that mechanics is not an exact science. They properly diagnosed that the oil cooler was leaking from the start, and it turned out that one of the parts they ordered was faulty so they had to claim a warranty from the supplier, they worked with my schedule and while I did have to take it back and forth several times for them to find the problem, all in all it was about four or five days without my vehicle. It's been running great since that and the oil change and the alignment. So I thank you guys and appreciate everything you helped me with!"

"Miguel and Luis are very professional and friendly. I have been going there for years. Honest and great service. Highly recommend."

"I did not have a good experience here. I needed an AC repair. They did the inspection and found the compressor needed to be replaced. They gave me a detailed, itemized estimate, and we agreed to the price and to do the service the following Saturday. I dropped my car off at the appointment time of 9am and picked it up at 2:30pm as they told me to do. At that time, the compressor still hadn't been delivered, so absolutely nothing had been done, and I had no idea until that moment. I had to schedule for the following Saturday, and they were going to give me a discount on the compressor from the supplier for the tardiness. They said the compressor would arrive Wednesday. I arrived the following Saturday, and the compressor still hadn't arrived, and they had to source a different one. (Meanwhile, although they had my phone number, they weren't notifying me about any of this until I had arrived and had planned my whole Saturdays around it, canceling plans in order to get this done.) The different compressor did arrive, but they said I wouldn't get any discount on it, and then mid service, the mechanic said I had to also pay for a new expansion valve (over $100 more in parts and labor), otherwise the compressor would be at risk of being damaged. I found myself bullied into paying so much more when the valve was completely absent on the estimate. They stated it was their fault for not writing it on the estimate. I then received a $19 discount on labor at checkout on a $700 service. Somehow they thought that was fair for the six hours I wasted on the first Saturday and the surprise fee mid-service. It's not my fault that they were working with an unreliable supplier (stay away from Transtar, it seems) and that they didn't communicate with me about anything until I was physically at the shop, already planning my days around it. Also, I don't know if $100 doesn't mean much to them, but it means I will have no spending money next month. I am a low-income worker who works to get those experiencing homelessness in Albuquerque off the streets, and I budgeted precisely around the original price they gave me. I don't know if they assumed something differently about what I could afford and tried to get more out of me last minute. I feel taken advantage of financially and also disrespected for the time wasted. I give two stars for getting the AC to work at least. Fingers crossed it stays that way and that I don't ever have to visit this shop again."

"Extremely friendly and professional. They are my new go to mechanic. We are new to the area and very pleased that we found Performance Complete Auto Care and will recommend them to whoever needs their vehicles worked on!"