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Firestone Complete Auto Care
2536 Carlisle Boulevard Northeast, Albuquerque, New Mexico, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 2536 Carlisle Boulevard Northeast in Albuquerque, New Mexico. Our skilled technicians are dedicated to keeping your vehicle running smoothly and safely on the road. From routine oil changes to complex engine repairs, we have the expertise and tools to handle all of your automotive needs. Visit us today for top-notch service and quality products to keep your vehicle in top condition.
Photos of Firestone Complete Auto Care
2536 Carlisle Blvd NE, Albuquerque, NM 87110, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"Sadly, this organization has truly disappointed a long time customer. After only three months , a repair failed. When going back to discuss with the team they truly treated my father like he was ignorant and old. We are sad about this discriminatory interaction. My dad has been in the auto business for over 35 years. They spoke to us like we are children. Don't give them the time of day ! Watching the 2 service advisors make up lie after lie to him was not professional and I feel sorry for them!"
"We are visiting from out of town and my skid plate came loose and was scraping against the road as I was driving. This Firestone happened to be right where I pulled off of the freeway. I went in and asked if someone could just help me fix it real fast or take a look at it. Right away they put my van up on a lift to examine to situation, removed my destroyed skid plate, tightened up all my bolts and even filled my tires with air. All without charging me anything. They were so kind and instantly willing to help. To say they saved the day feels like an understatement. Such great service."
"I gave my experience a 10/10 because I was able to get taken care of despite being a walk in on a Sunday afternoon. My tire was losing air fast and Juan was incredibly kind and gracious with assisting me. As soon as a walked in, I was greeted warmly and treated respectfully. The store was spacious and they had a good show playing on TV to keep me occupied. I was always kept updated on the status of my car and did not feel misled with the advice and the recommendation that I was given. I also had a lovely chat with a sweet lady while I waited and from my experience there, the great customer service attracts great customers which will keep me coming back to this particular location. Thank You so much Juan and the Firestone crew."
"I was on a cross country road trip with my dog and 800 lbs of gear in the back of my Truck when I started having engine problems outside of Albuquerque. I found the nearest Firestone and was able to get in right before they closed on Saturday night. They did a quick evaluation and told me that my best chance was to go to the Carlisle location (as the repair would have to take place on a Sunday). To make matters more stressful, I was starting a new Job 700 miles away with people flying in from all over the US to meet with me. Well my morning started waiting in the Firestone parking lot and hoping for the best. I met Danny when they opened and told him my situation. It was not optimistic that I would be able to make my first day of work. However, he pulled in his technician and got to work right away as my dog and I waited. They were able to pull out all the stops and get my truck fixed in a very short amount of time and I was able to make my first day of work. The most impressive part of the story is how the different stores worked together. Had I not been sent to the Carlisle location, I most likely would have been stuck. Thank you Danny and team!!"
"Firestone on 2536 Carlisle Blvd NE Alburquerque 87110. My friend and I are always treated with respect when we come to this Firestone even when he bring his Service Dog Baby. The Service at this location is superior, Eddie W. and his crew team always go above and beyond. They listen to our concerns on what needs to be done and if they notice anything out of the ordinary they quickly bring it to our attention. Especially to my friend who is the driver for his friend who is handicap with his campaign service dog with him. I, we appreciate that honesty and trust in getting his vehicle running and back on the road. A job well done and keeping the car clean when finish working on it at all times. Thank you to everyone who works at Firestone on 2536 Carlisle Blvd NE.Alburquerque 87110."
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