Baymont by Wyndham Spearfish

"Let me be up front. I never actually stayed here. I called the front desk and made a reservation. My husband and I own our own transportation company. We haul freight all over the US. I always look for truck parking because we are a hotshot company. We pull a 40 ft trailer behind us. This place claims to have trailer/bus parking but don't fall for it. They have yellow parking bricks up everywhere which totally hinders trucks and busses parking here!!! The kicker though is I always inform the desk upon making reservations that I travel with a service dog because I am an epileptic whose dog has been trained to sense my oncoming seizures and alert me. I was told there wasn't any problem. HOWEVER...Upon visiting the front desk for an early check-in which I was promised. The staff told me my service dog was unwelcome and demanded my documentation. Basically...if you have a disability...don't make a reservation and attempt to stay here. This establishment discriminates against people with disabilities!!!"

"Bed bugs, bed bugs, bed bugs, black mold, leaky bathroom ceiling dripping on you from above bathroom toilet. this place is a filthy dump. Do not book this place, we were there in October 2023 while passing through on a long driving trip looking for some rest and OMG what a dump. We complained which fell to deaf ears at the hotel, then complained to Wyndham who basically has told us to screw off. They told us we had a choice, we could have slept in our truck! They don't care, stay away from this place and all Wyndham hotels, because if you have an issue, they won't do anything about it accept keep your money. We reported to the south dakota department of health and hopefully something gets done."

"Place was heavily perfumed and staffed by third world people. Not a good experience. Any time I walk into a motel and the perfume makes my eyes burn I know it is not clean."

"Absolutely awful. No toilet paper dispenser, Kleenex holder falling out of the wall, peeling tub, drippy stains inside the lampshade, some gross brown stain inside the shower curtain. Pool is empty and permanently closed. I’d give it zero stars if I could."

"TL;DR Zero stars, do not stay here, safety risk. I was traveling with a family member and we had separate rooms. The person I was with was booked in a suite but was told it wasn't available and they gave him regular room. Once checked in to his regular room he let know the window in his room was left open and to check mine. Well mine was closed but the window lock was missing so there was no way to lock the window. This is a room that is ground level and faces the parking lot so a major safety issue. I talked to the person working the front who to be fair was very nice. She offered to try and get in touch with the maintenance person but couldn't tell me when they would show up or if they would show up at all. I asked for a different room but was told they were booked, but there were only 8 cars on the parking lot and that seemed strange. Well turns out the entire upstairs (where the suites are at) was being painted. We checked the website and they were still allowing you to book a suite even though that entire floor was closed. I decided it was such a safety risk that we needed to cancel and stay someplace else. We told the front desk person and she told us we would still be charged. I told her that you can't expect me to stay in a room with a non locking window as that is a major safety risk to myself (plus my possessions) and I would just do a charge back if they didn't agree to cancel. They relented and said they would cancel. Also the pool is drained and they told us it would not be reopened because they wanted the space to add more arcade games.....doesn't make any sense to me either."