Appliance Factory Parts 680 Garden of the Gods Road, Colorado Springs, CO 80907

"The heating element on my oven went out Sunday afternoon, this was the only store open with actual parts on the shelves, their service was personal and professional, Miguel (I think that was his name) in the parts department was a real professional, found my part and had it to me in moments. Fair prices, professional, friendly, I will absolutely be returning whenever I need appliance parts!"

"Great store. Thomas was very knowledgeable. They are great if you need parts to fix something, used machine at good price, or something new. They are very honest about what products are good and what to avoid. Had a great experience working with them."

"I ordered a part online, expedited shipping. It arrived a day late, and the box half open and smashed up. I found AFP, read some reviews, and decided to email them. I had an email response in my inbox within an hour. Went in and was greeted promptly and friendly. They had the part, and gave me lots of tips on the type of part I chose, and tips on installing it. Best of all it was cheaper than what I had ordered online. Definitely recommend supporting this local business!"

"Rockey was fantastic to work with! After Googling a few things to see if I could determine why my dryer stopped working, I called and asked for a specific part. He said he didn't carry that part in stock because it never breaks. He told me it was a possibility of a thermal fuse or the door not sealing. I mentioned we replaced the hose due to excessive lint build up from the previous owners and he said it was the thermal fuse more than likely and had the part in stock. I got the model number off the door and raced over before they closed. I was greeted at the door by a nice sales lady and she directed me over to Rocky who had the part in stock and even pointed out where it was located on my dryer. He was very courtesy and professional. Less that $20 I was on my way. I replaced the part and the dryer fired up just fine! I can't thank this gentleman enough. He certainly knows his job and is very knowledgeable. I hope he sees this and knows how much I appreciate him and his help!"

"I called this company to get prices for my husband. Usually when I do this I get the "oh great its a girl" calling and I often feel I was taken advantage of... This was not the case. Hans the sales person, was respectful and helpful. He took the time to walk me through my options. He was very knowledgeable and helped me get the exact parts my husband needed and at a reasonable price. I am recommending this shop to anyone who asks!"