Geek Squad 7675 North Academy Boulevard, Colorado Springs, CO 80920

"I had the pleasure of being served by Rhys today, March 20, 2024, at the Geek Squad inside the Best Buy on North Academy Blvd in Colorado Springs. He was scrambling to wrap things up before taking a break but with professional courtesy and the patience of Job (Jobe) he served the two people who were waiting in line, me and another person and neither one of us had an appointment. I was second in line, and if he had said I needed to make an appointment and come back later I would have understood. But Rhys showed me today that customer service is important to him, and as a customer I greatly appreciate that. Thanks again Rhys!"

"Went in and asked about replacing the screen on my laptop. Tech told me to purchase the $180 plan and to buy the screen myself on Ebay because it would be less and then being the screen and computer in. I go back and they tell me they do not change screens!!! I explain that THEIR tech sold me a $180 plan and told me where to buy the screen. Their answer? Call the 800 number and see if you can get your $180 refunded. What a joke. DO NOT USE THEM!"

"I arrived without an appointment to hopefully get a couple of external hard drives checked out and repaired. They didn't have any open appointments available but were gracious enough to give both drives a quick check and recommend a place to take them for data recovery. I was very grateful for their assistance and recommendation."

"I've had to call a couple of times since my fiancee bought me a new laptop, the reps are always very friendly, non judgemental and helpful! I'm trying not to abuse the ability to call them, but they certainly make life alot easier and have saved me so much time! If you don't have a geek squad account, I highly recommend getting one, it's worth it!"

"The Geek Squad at the 7675 N. Academy Blvd., Colorado Springs location has provided excellent service and support to me with the loading of software on my laptop. I specifically want to thank the very personable assistance I received from Everett Pia at this location. He is extremely knowledgeable and provides superb customer service each time I need assistance."