Canyon Ranch Apartments 3688 Parkmoor Village Drive, Colorado Springs, CO 80917

"DO NOT BELIEVE THE 5 STAR REVIEWS!! From parking pass issues, maintenance, even to safety. No matter how many complaints you submit they do nothing! From being followed to harassed by random people. This place is absolutely not worth a single penny. A/C was out last summer so long I had to buy a window unit to keep my place cool. Communication is at an absolute zero. No matter the issue they won’t do anything to help. The laundromat buildings during winter are dangerous due to all the homeless people that break in and stay there. Place is falling apart all the paint on the walls crumple with even the slightest touch. Nothing about this place is worth what they ask for."

"the leasing office is absolutely beautiful but dont let that fool you. My fiancé and I toured a 2-bed 2-bath and the unit we were shown reeked of mold and had the entire back panel removed from the pantry. They do not have locks on the doors to the individual buildings and those reek of mold and are humid as well. We noticed LARGE holes in the walls under the stairs and the wood to every building is rotting visibly from the outside as the place was build in the 70’s. Your rent is entirely going towards the few amenities offered. if you can, spend your money on somewhere nicer."

"This place doesn't clear the snow and ice off sidewalks. Snow stopped by 7am Thursday 12/29/22, pictures are from Saturday 12/31/22. 3.4.202: SNOW REMOVAL REQUIRED; TIME LIMITS: A. It shall be unlawful for the owner to permit snow or ice or both to remain on the sidewalk which abuts the real property, or to which the real property is adjacent, or upon any sidewalk located upon the real property subject to a public easement or right of way, at any time after: 1. For residential property, twenty four (24) hours after the termination of the falling snow. 2. For commercial property, five o'clock (5:00) P.M. the next business day following termination of the falling snow. B. This section imposes an affirmative duty to remove snow and ice from the sidewalks to protect public safety. Violation of this duty shall constitute negligence per se and an unlawful act, subjecting the violator to civil liability for any injury proximately caused by the violation, civil liability for the costs of removal and criminal prosecution."

"DO NOT LIVE HERE!! They don’t even deserve a 1 star rating. I moved in on June18th and everything seemed fine at first, but the more I looked around the more problems I found and the more I felt like this apartment wasn’t ready to be moved into yet, it needs work. Some examples are the lock on the guest bedroom window is missing, the dial in the fridge is broken and the dishwasher leaks water into the kitchen. The apartment also seemed like no one had cleaned before we moved in I found dead bugs and the drain was backing up because it was full of hair. My wife and I wrote down the problems on the inspection sheet and talked with one of the ladies at the front office. She wrote down that we needed work orders done and that was 3 weeks ago and haven’t seen a single maintenance person except when the AC broke and was leaking water all over the floor. That was the second time we had gone to the front office to get things fixed.( They still haven’t fixed any of the problems) They had people come and clean up the water and the maintenance person “fixed” the AC he said “I have to tighten up a relay” and he’d be back to do it after they cleaned up the water that was 5 days ago and I haven’t seen him since. The maintenance guys also drive all over the place slashing mud and sand all other the walk ways so only some of the walk way is visible or useable. It’s like all the front office does is collect money and they definitely don’t walk the property at all because it’s messed up. The laundry facilities on sight are disgusting as well. Good luck parking if you have 2 cars they don’t provide the minimum parking for the amount of people that live here. We would literally move anywhere else if we could. I’ve been in the military for awhile and I feel like I was living better on my deployments then here. The front office doesn’t know how to do their jobs at all!!"