Ascend Property management

"I could go on about the shape the property was in, but that's not the hook, line, and sinker. There was a double murder and they were completely tactless. They didn't reach out to the family, didn't say anything to the community, nothing. Then they let the trailer sit there. And so it is."

"DO NOT RENT FROM ASCEND The office staff is some of the most unprofessional and disorganized people that I have ever dealt with. They won't answer the phones in the middle of a weekday for days on end. The property that I was in was also just atrocious quality-wise. Their maintenance staff was also very problematic, one time they installed a new fridge and them left all of my refrigerated/frozen food outside of the fridge and I came home a day later to it all spoiled. If anyone is thinking that it might be worth it to rent from them IT IS NOT. RUN AWAY WHILE YOU STILL HAVE HOPE. They can't even go through their mail and realize that they sent stuff to the wrong address and that is has since been returned to sender."

"I'm with the majority in saying this is the worst property managements i have ever dealt with. Maintenace is a joke i went without a stove for a week and when we got a stove it didn't work then Management said: "well you could have asked for a hot plate." the doors front and back were both absolutely busted in asked them to fix that they covered it with paint and a few spots with wood fill. i requested a termination of lease they evicted my dog right after. They entered without notification; they entered the property after i requested them not too. they increased rent for Maintenace purposes, and they still didn't do S*** about anything we requested on. The older gentleman has requested help from Maintenace they do not respond to anyone's requests. All in all do yourself a massive favor and DO NOT RENT FROM ASCEND"

"The worst experience ever with a property management company. Do not rent from them. We rented an apartment for our college daughter and had to move her out early. They did not return our full deposit even though we paid faithfully and on time every month and left the apartment in better condition then when we leased it. We still may take them to court. They are very unprofessional. Beware. I would give minus stars if that was possible. Update: Katherine has called to reconsider charges taken out of our security deposit. She was very professional and courteous. I would still be careful and have everything in writing if you rent from them but feel they did reach out so that is important."

"The new office is definitely an upgrade. Elena is super nice, she gets 5 stars from me. Less stars because my rent has increased so much over 5 yrs. What I like most about my place is the huge kitchen and great view of Apex Park"