FYZICAL Therapy and Balance Centers - Briargate 4025 Family Place, Colorado Springs, CO 80920

"Excellent session on my new knee. I think this is the most thorough therapy I have ever had! Thank you to the entire staff, and see you next week!"

"This is the best place to get physical therapy and all the therapists are awesome!!! And I tell them that every time I go there. I won't go anywhere else. And the front desk is the best also. Thank You all!!!"

"I waited a month for my first appointment and planned my workday around my appointment and took time off of work. When I arrived they did not (1) have me on their calendar and (2) did not have all the paperwork I had filled out ahead of time online. I had to reschedule for the following week. On the plus side, they share a location with a nice-looking YMCA . IF I return, I may carve out time for a workout on the same visit. Edited: I did return, and met with a great therapist, and scheduled a series of appointments. I've edited my review upwards from one to three stars, and will reach out by email to the owner, as requested."

"Therapist are amazing and will get you where you need to be in your recovery. They not only care about your injury/recovery, but you as a person. However; the insurance billing office is less than desirable. Instead of requesting additional visits when I reach my max allowable; they requested a new authorization (authorization is not needed with my insurance plan), then was told I need to file an appeal with my insurance 9nothing to appeal.) I had to be my own advocate and reach out to my insurance to request additional PT services, request the insurance to send a records request; let the office know what records to send. Send copies of records to my insurance myself. And make the follow calls to ensure they have everything needed. I have enough on my plate, without having to do their job as well. I have never had this much trouble with billing office prior to the company being corporate owned verses it being a franchise."

"The entire staff is incredibly kind. They all work together to make sure you are getting the therapy needed to help you get better. I have had physical therapy at many other places and I end up quitting because I am not getting what I need but with Fyzical Therapy, I have continued to go and will continue because finally I am getting the help and support I need to get better and stronger! I have only done pool therapy so far with Fawn and she is amazing. I start working out of the pool this week and I am excited for the next part of my journey to recovery. I recommend them to everyone who needs physical therapy! You will not regret it!"