Jordan Mertens Agency LLC American Family Insurance
2746 East Bijou Street, Colorado Springs, Colorado, United States
About the Jordan Mertens Agency LLC American Family Insurance
Jordan Mertens Agency LLC American Family Insurance is a reputable insurance agency located at 2746 East Bijou Street in Colorado Springs, Colorado. As a part of the American Family Insurance network, we are committed to providing our clients with personalized insurance solutions tailored to their unique needs. Our team of experienced agents is dedicated to helping individuals and families protect what matters most to them. Whether you are looking for auto, home, life, or business insurance, we are here to assist you every step of the way. Contact us today to learn more about our comprehensive insurance offerings and how we can help you secure a brighter, more secure future.
Photos of Jordan Mertens Agency LLC American Family Insurance
2746 E Bijou St, Colorado Springs, CO 80909, United States
Opening hours of Jordan Mertens Agency LLC American Family Insurance
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jordan Mertens Agency LLC American Family Insurance
"Nina was extremely helpful and informative in making sure our billing was addressed correctly, and then helping me switch to paperless. She was very kind and the call we had wasn't remotely stressful or confusing. It was such a breath of fresh air. In addition, when I called back I didn't have to be put on hold at all or wait a long time for the phone to be answered. All of our communication was very prompt and clear. Absolutely excellent customer service!"
"Jordan took over our account because our agent of 26 years retired. His evaluation of all of our policies helped reduce premiums. He was thorough, knowledgeable and helpful in providing a savings. Highly recommend. And Nina was most helpful and knowledgeable in seeing through the changes we made. She's awesome too!"
"Nina is fantastic! We spoke on the phone today and she was very knowledgeable and considerate. She spent a lot of time explaining how my policy was changing which I really appreciated. I have been with American Family for several years, and am grateful for their continued service and transparency."
"When it comes to customer service, I give them five stars and I would give them a 10 if I could! They are so helpful and supportive. I have been with American Family Insurance for years and they have always been more than willing to help and they always follow up to ensure that my needs were met. They have a great team on board, and their communication is excellent!"
"Nina was informative and experienced with providing a coverage quote for a possible new/used RV van. Thanks so much for your help today! Also, last month Jordan assisted with adding coverage for a second car for my daughter. He was very friendly and helpful. When I compared quotes with other companies, American Family was quite a bit lower. Thank you!"
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