Aspen Auto Clinic 1619 North Union Boulevard, Colorado Springs, CO 80909

"Blown away with the amazing customer service! Took my vehicle in for them to find an intermittent problem with my engine and they found and fixed it. I couldn’t be happier with Christian and his exceptional customer service. Thorough, kind, and honest. Not enough space here to describe how top notch Aspen Auto Clinic is. I will refer everyone I know here. I will not go to anyone else. AMAZING SERVICE. Thank you so much!!!!"

"Wow I got SOO ripped off here. Went in for an oil change but got the air filter replaced at the same time. Cost went from 53.20 to 127.25. was charged 30.00 for labor to replace an air filter I could have done. Then charged for shop supplies. I asked for tires to be aired and it was said they were fine. Hugh I'm still driving with the alarm on tires being low. I'm 66, disabled and low income and this was the happy holidays wish to me! Oh the desk guy is a real sweet talker so BEWARE. Can't get my money back but now I have to go somewhere else to see if oil change was even done because nothing else was done, and could have been included in labor charge to air my tires.30.00 for labor I've never been charged anywhere before. I'm not from here but I have found so many of theses repair shops that rip off women."

"I been very impressed with the honesty and thoroughness of the Union location. My truck had some very complex engine issues and they were very straight with me and took the time to really explain my options. The his type of honesty and integrity is incredible and worth every dime. Highly recommend!"

"I own an Land Rover Lr3. I took it here for diagnostics for my air suspension. They were super polite and super fast. I was almost impressed. They called with updates and asked permission to replace a battery because I was told they couldn’t do the diagnosing with a bad battery. At this point in my recounting, you must know it’s all downhill from here. The battery replacement was about $350 and the diagnostics were over $400. Needless to say that I was upset. It gets worse. They wanted to charge me over $6000 to replace the front 2 air suspension parts and the compressor. I didn’t get charged for the battery, and I declined the work. They didn’t replace the battery and the price of the work was out of the question. I picked up my vehicle and drove directly to Land Rover. Diagnostics there was only $209. The work that need to be done didn’t exceed $1500. The battery replacement would have been a little over $200 but I can do that myself. So I called Aspen to find out why the huge price difference. I was told “it’s because of the quality of work and the warranty .” I definitely wasn’t born yesterday. How are you able to justify charging more than the dealer for ANYTHING? I was told same equipment same programs same everything. Different prices. I’m steering clear of Aspen."