Concentra Urgent Care 6011 East Woodmen Road, Colorado Springs, CO 80923

"Visit here was pleasant , the front desk can use some help on greeting patients (while on the phone with other patients) or possibly the back office could use some guidance on helping with the front desk as needed in a more timely and positive manner. For a second I almost felt like I was annoying the front desk ladies with my presence because they were both busy when I arrived and it took a while for anyone to really acknowledge me and what I was needing. The lady that drew my blood and gave me the flu shot was very professional and quick and to the point but in a positive way that didn't make me feel any kind of way. After all was said and done, all the staff members I interacted with were very nice all around and made up for the first appearance by interacting with me on a calm and pleasant level leading to a nice farewell to end the visit!"

"I went to the Physical Therapist Katie Peterson, who was marvelous! She took the time to explain everything in a way that made perfect sense and was eay to follow! She explained what my doctors had not bothered to. I was very, very pleased by he professionalism and knowledge. I highly recommend her to anyone needing a grst physical therapist!!!"

"If I could give 0 stars I would, blonde lady at the front is the rudest person I have EVER dealt with in a healthcare facility. Slamming pens and clipboards around with an attitude, being rude to everyone coming in and not knowing what they’re doing when it comes to insurance and not even trying to be helpful. Completely unacceptable. Being someone who works in healthcare, this place should really reevaluate their staff."

"Visiting on December 22, 2023 about 2:00pm the staff at the desk may have had too much eggnog as there was much giggling and conversation with a male who was leaving which delayed my check in. Dr. Wilde was very good but the whole facility seemed to be in disarray. But I was treated well. On my return to have the stitches removed, the manager attended to charge me another copay. After me saying no copay today and her making several phone calls she determined that the removal way indeed coded on the first visit. Dan a PA removed the stitches and I am now healing."

"Had to go in to get a non DOT drug screen for a new job. They were friendly at the front desk. The tech had that no nonsense attitude about her, but readily engaged in conversation. The procedure/process that obtaining and securing the specimen was as complete as I’ve ever seen. Hat off (not always asked to take it off), empty pockets. The steps taken to secure the sample didn’t miss a step. As a RN of many years, I was impressed."