Pawcassos LLC 1805 Main Street, Colorado Springs, CO 80911

"White and fresh pups. Well groomed. Thank you! Two huskies (de shed) + tip $235"

"When I arrived, no one took my information or any information about my pet. Didn’t greet me or anything, simply said I’ll take him (my pet) without asking what he was even in for. It very quiet at first and then all I’ve a sudden I hear the grown man that took my dog grunting and struggling with my dog while my dog is crying out and yelping in pain. I was afraid and unsure of what to do. I know my dog can be a little difficult, he’s a yellow lab, German Shepard, husky mix, and weighs about 70ish pounds- but I called before hand and they assured me they could handle it and had muzzles because my dog can be a little nippy. I could see or do anything except stand there and worry for my dog. The man, Virgil, brought my dog out and informed me he could get one nail because my dog was struggling so much. I apologized. My dog was hacking and choking, and breathing heavily as well as shedding excessively because he was so stressed out. I informed them that he had never gotten his nails trimmed at a groomer before and the staff did nothing to make him feel safe or comfortable just immediately yanked on him even tho he was clearly already uneasy. Anyways- the man goes back into the office says nothing to me and pulls up the payment information. I felt conflicted, I felt partially bad because my dog was being difficult and partially worried about what had just happened to my dog. I go out to the parking lot and my dog collapses on the pavement and is breathing so hard and I have to sit with him until he calms down. And I also notice his gums are bloodied on one side. I’m extremely upset at this point and just draw it up as I’m never coming here again. But, the next day I notice that my dogs eyes is completely red and bloodied, it’s like every blood vessel in his left eye had popped. I took him to the vet and while they couldn’t conclude it to be animal abuse for certain they said something came into direct contact with his eye. I talked with the groomer and he was kind enough to take care of the vet bill. It took my dog weeks to heal. And it was an extremely stressful ordeal. I still will never have answers of whether or not this groomer abused my dog or not. And for that I will not be coming back."

"I used to take my miniature schnauzer to a different grooming place, but I was always disappointed because they never trimmed her skirt. However, I thought other places would be too costly until I discovered Pawcassos. They did a fantastic job grooming her without charging exorbitant prices. Moving forward, Pawcassos will be the only place I trust to groom my beloved Pixie."

"We have been taking our Standard Parti poodle here since he was 4 months old. Now he is 7 months old. They treated him with care and got the grooming done beautifully, even though he is a puppy."

"Amazing work as usual. I have 3 Scottish terriers that all adore Lena and can't wait to see her when they realize we are at the groomer. I have been going there for 5 years, my dogs are always beautiful, they have no fear and come home happy and knick free. To me, how my dogs are treated is the most important part and I never have any concerns leaving my babies in their care."