Banfield Pet Hospital

"Great experience! My dog absolutely loves the front desk staff all the way to tech and veterinarians themselves. Dr. Miller was great with my furry potato and the RVT Claire was absolutely amazing as well while in the room for the exam. Thank you banfield team! Xoxo"

"Way to hard to get an appointment with my schedule. You're looking at a month before getting in. Got sent to another location, and when I got there, they didn't have my appointment, which I heard the lady here make. It's really hard to cancel your plan, too! I'm wondering about the dental cleaning, as each time he's gone in, they want to remove teeth. Not seeing what they are telling me! I'm going to get a second opinion, as I lost my trust with them."

"The care that my dog received there today was exceptional. They found a tick borne disease that three other vets had missed. They really took care of her. They really seem to be on her side and looking out for her. I would go back there for all of my veterinarian needs."

"This place it NOT a hospital. My pup suffered 1 week before having to put him down yesterday 4 hrs after stopping at Banfield and being told there’s no doctor to see him. A WEEK IN PAIN SINCE LAST SATURDAY BECAUSE THERE WAS NO DOCTOR TO SEE HIM ON 4/16!!!! The pet hospital told me that if Banfield would have seen him and given me recommendations, we could have taken preventive action sooner. 11 hrs after putting my fur baby to sleep I check the Banfield app to complain and now my pup has been removed from the app. It’s like since he passed, all his records were deleted. Are you serious!? You should change your name from Banfield Hospital to Banfield clinic because you are deceiving people by promoting yourself as hospital. Also “walk in” my a$$…. Both times I’ve walked with him & I’ve been turned away. So excatly what am I paying a health plan for?? I’m going to remember walle for how he was& his last painful moments, but Banfield - your lack of service and compassion that we received for our injured animal is a far cry from the services you promote. Here’s a last photo of walle before he passed away yesterday. The “I’m sorry for your loss” will never bring back the pain you have caused our family. Twice my pup walle suffered with you - being turn away this last time when I begged for someone to see him. Several hours later he lost full mobility in his hind legs and the time before that he was choking and was turned away too. Confused as Banfield “hospital” is not really a “hospital”!?!?!? Please change your name to Banfield Clinics."

"Do not recommend, my husband and I took my 2 dogs here yesterday. They have my 8 and 9 pound chihuahuas 4 injections. The vet was incredibly condescending the entire time we were there. When we got home my smallest had a terrible reaction. We talked with their after hours vet who said just to do a cold compress and watch him. He was already really bad. We had to go to the emergencies room and pay another $200 because of the vet giving him too many shots at once. The vet there told us 1. They never should have given them so many injections because they are so small and 2. They should have told us to go to the vet immediately given he was vomiting, has hives and his throat and face were completely swollen. TERRIBLE experience doesn’t even begin to scratch the surface. I am so very lucky our dog did not die because of their extreme negligence."