CVS Pharmacy 5010 Founders Parkway, Castle Rock, CO 80104

"If I could give a NO STAR REVIEW on this Pharmacy, I would. Always a hassle with my prescriptions. I get a notification the day before and wait 30 minutes when I show up! I will say, Bridget is excellent! She is great at customer service! Bridget has helped me many times. Thankyou Bridget! I have had times when I received a text from this pharmacy, telling me I have to wait a couple months to refill !!!!"

"My favorite thing about this pharmacy is waiting in the 30 minute line for a prescription called in the day before, just to be told it’s not ready but because I’m here they will fill it in 30 minutes then I get to loiter for 30 minutes then stand in line again for another 30 minutes. Doesn’t matter if I call, use the app, or the website. If you are very lucky and don’t need meds for a couple weeks, you might have a prescription ready when you try to pick it up."

"If there’s an option for a negative star review this pharmacy would take the cake. I called and spoke to the rudest associate who obviously has ZERO clue on how to do his job. He was rude to me and didn’t even state his name or confirm any patient identifiers with me. He also hung up on me. I’ll be sure to recommend everyone to use Sam’s Club or Costco for their pharmacy needs because this location specifically is a joke. If you value your health and your protected information do not go to CVS."

"There is one lady there who always has an attitude and always seems to have a problem with me. Her name is Heather and she's been there for years, probably because she's good at her job, but she should not interact with people, ever. The worst customer service I've received anywhere in my life. The manger/pharmacist Bridget is amazing. Such a nice lady. Always tries to help. I feel sorry for her that she has to field all the complaints about this lady."

"I gave this location so many chances. They actively try to avoid helping you if they can. They never answer their phone and the last time I went in with yet another unsuccessful prescription pick up I received so much attitude from the girl while a guy was literally throwing prescriptions around wasting time with a line 7 people deep. I'm taking my business elsewhere. I need to be able to pick up prescriptions without unnecessary hassle."