Neptune's Tropical Fish

"I’ve been coming to this store for about 2 years and it’s my favorite spot in the South Denver Metro area. Everyone is very knowledgeable and is willing to help, though I’d go on a weekday. The weekends are very busy and crowded. I appreciate that they do 7+ days of quarantine they use conditioned tap water. I have a better chance of the fish succeeding. I haven’t had any issues with any of our freshwater fish or plants."

"Awesome store with great selection. The prices are a little higher than petsmart or petco, but the quality of fish and service makes the price difference well worth it. They also have a nice assortment of healthy plants. I always try to support local business, and I am very happy to shop here. I also hope they find the person that stole their bird. Stealing a 30 year old pet is a dirt bag move, and I hope they get what they have coming to them."

"I have been coming here since 2016 and have always thought they had the better plant selection and fresh water fish selection. The customer service isn't always the best, as I don't always feel welcomed, depending on who you get though. However, the questions they ask about the tank I always appreciate because I want to make sure I am keeping a healthy and happy tank. I think a lot of people in the other reviews might take it wrong/not know how to take constructive criticism. I was here recently and got advice on how to care for a specific fish, as I am rebuilding one of my tanks. They helped me understand what temps, parameters and plants do best for this fish. I am excited to go back and get my fish friends!"

"Large variety of live fish and products. They take time to quarantine/hold their fish which I greatly appreciate. Great plant prices! Staff is very knowledgeable but sometimes can be a little pushy about making sure your setup is adequate for the fish. I definitely appreciate a quality fish store!"

"I had high hopes for this store. It was a cute little shop that had a great selection. Well I bought a bunch of fish from them in one swoop and within the first 3 days, 4 died. They tested my water, it was perfect. They gave me new fish. In the next 2 days after that, I noticed more of the fish had some type of growth on their bodies that was spreading fast. (Now mind you my tank is very well established. I have neon tetras that are healthy and happy). I had 6 more die over the weekend. I brought back the dead fish with a water sample. They said my water was fine, again. So they gave me store credit for the dead fish which was used for a medicine they recommended. I treated the tank with what they recommended. The next day another died and a new one had that growth developing. When I went back they had a sign on the door ‘No freshwater fish for sale today’ (could be irrelevant but was a little odd) They tested my water again. Came back good. Tested the fish, they said they don’t see anything. I took pictures and videos of the sick fish in my tank and showed them. They said they don’t see anything wrong but I could try a different medicine and to not use the first medicine they gave me. So I tried the new medicine. Seemed good the first day and this morning I had another fish die. All fish they sold me are dropping like flies. It’s really upsetting that their warranty on the fish is 5 days with good water parameters, which I had, and they still treated me like I was doing something wrong to the fish. ALL THE OTHER FISH IN MY TANK ARE HEALTHY! I just hope the rest don’t die off. With correct parameters and all my other fish still alive it’s weird these ones died off within a week ***UPDATE*** The fish have Camallanus Worms. First sign of these is white patches on the body of the fish. Which is exactly what I was trying to show the employees when they kept saying they didn’t see anything wrong. The worms have now spread to my neons. Half the fish I bought are gone and now I’m losing the fish I’ve had for a year. [Added a picture of the worm coming out of my neon. Near his butt]. I can also see two female threadfins with worms inside of them still."