Famous Footwear Southgate Road, Colorado Springs, CO 80906

"I went here to get myself and my son some shoes and the lady at the counter I believe her name is T , not sure if I spelled it right but she was amazing, she was able to find discounts associated with my phone number and saved me quite a bit of money! Thanks T and Famous footwear for the affordable prices!"

"Famous Footwear canceled my shoe ordered due to insufficient inventory. I was supposed to get a refund. Upon checking what the holdup is on the refund, I found out that refunds are not given back to the debit card used. I will get a check instead. Unfortunately the refund check was apparently sent or issued to the store and not too me. Really??? Customer service explained it will be 3-4 weeks before a will get a refund check because a new one cannot be issued until the store sends the original refund check back to customer service. This is NOT OK. Very bad and unacceptable customer service to give the customer the run around and with weeks of wait time because of their inability to work refunds sufficiently is not ok. And giving me a 15% off coupon for the inconvenience that is only good for 3 days is a joke. This case should be expedited."

"People are always stealing from this place, they come in all fast take a bunch of stuff off the shelf and jump in their cars. It’s kind of nuts to see but it’s happened the last few times I’ve gone, I’d say probably not a safe place to shop tbh"

"Everyone that works here is on point. I’ve been in FOUR separate times to return/exchange a pair of shoes and not once did they give me a hard time, if anything on one of the returns I actually made money back and shocked they didn’t make me use it as a store credit. Love this location and the employees here."

"I regently purchased shoes for my son. Although pleased with the whole process the shoe sizes were now a bit smaller than we originally thought. I quickly dashed to famous footwear right before they were closing to do a refund on the pairs since they were not sold in store. The ladies working that night were absolutely professional, quick, and friendly. They made the whole process easy and fast."