REI,

1376 E Woodmen Rd, Colorado Springs, CO 80920, United States

"Horrible experience! They treated me & my fiance like we were thieves. They weren't friendly to us, watched us like hawks & all came out towards front door as if we were stealing & I spent a lot of $$. Only the cashier was polite, it was a very offensive experience"

"You can tell by the snow coming down that these REI workers are braving the elements as they work on the Yakima EXO System on my car. 5 stars for customer service in the middle of a Colorado winter!"

"Great, high-quality products - I was there for Snow Boots, Hiking boots and Hiking Shoes. Loads of choices - manufacturers and styles. Limited sizes, but its 2 days before Christmas. Didn't matter, I got exactly what I wanted. Prices are on the high side, but the shoes were on a great sale. Service was great even though my salesperson had to help me and another woman simultaneously."

"Great customer service with a smile, as always. It was my first time at the location, and I was surprised to see two buildings on either side of the parking lot. As I spoke to one of the associates, I was told it was a concept/test for REI to have merchandise split based on category, which should give a more roomy ambiance. I think this is good if they have the space; the store felt wide, open, and easy to navigate around, vs. having everything put together in a small building."

"Exceptional customer service as always. And past isolation has left me out of the loop - a remodeled interior and a brand new Coop store has been built right next door! 5 Thumbs Up for Valerie at check-out who assisted me with using my remaining membership bonus $$. Best selection and best quality on all gear and REI stands firmly behind their one-year guarantee for all non outdoor electronic gear."