Billabong

"Employees rockin the awesome vibe...will definitely be back...thanks!"

"Great shop! Friendly and helpful staff. Visiting from out of town and enjoyed local tips while shopping. I read some of the other reviews. I have to say I saw a wide variety of sizes and styles. The staff as I mentioned was great! Added bonus, the "shoulder season" sale was full-on, and we scored some great 50% off deals. We will be back!"

"Coolest shop on Pearl Street Mall. Woodrow, the store manager, was super kind and helped us pick great swim suits for the summer. We spent a bunch more than we had planned because Woodrow was so awesome."

"Awful rude horrible customer service. I came in with my friends so they could buy swim trunks and a man (I think it was the manager) came up and started yelling at us accusing us of stealing because my friend was knelt down looking at the bottom rack. We told him we were not stealing and just trying to look at the shorts and he continued to be aggressive and standing around us until we finally just left. Man coulda made a few hundred bucks off our sales that day. Keep in mind none of us had bags and were all wearing tight clothes. There was no possible way we could have stolen anything. Way to go guys. Don’t go here unless you want to be accused of thievery judged and harassed. The man was also extremely creepy with the other worker in the store who was a young woman which is why my friends were acting weird because they were keeping an eye on him. Bad bad bad"

"Went in to try and exchange some shoes that I bought my wife that she never wore. Woodrow (store manager) didn’t really take the time to even listen to what I was trying to say but instead was extremely discourteous and rather rude. Instead of displaying customer service and being even remotely helpful he was condescending. Way to turn a customer off who has shopped Billabong for years, all Woodrow “the bro” did was lose a sale (my wife was looking to buy some dresses and some tops from Billabong today) and ensure that I will not be returning to this store. If he is store manager material I hate to see what is going on at an associate level. Thanks “bro”"