Wingstop

"Super cool that they have a window into the kitchen where I could watch the cooks text and move at the speed of molasses while I waited 20+ minutes for my food. Super cool."

"This place is staffed so incredibly well. Such wonderful people who you can tell enjoy their jobs and do truly try to do their best. The language barrier can be a little thick at times but you can tell EVERYONE is trying their best. I've gotten to know a few of the employees. Wonderful people. It greatly offends me when I see ignorant people/clientele treat them poorly. I've had words with a couple. Come on Monday and Tues! The boneless deals make the horrible inflation of this term a lot less painful when you are trying to feed a lot of small children. Much love wingstop!"

"Let me start by saying, I usually live by the rule that if you have nothing nice to say, don't say anything at all. I rarely leave reviews, but if I do, I like them to be positive reviews to further encourage good services and experiences. However, I am beside myself, my girlfriend and I stopped by late at around 9:45pm after a very long and tiring day at our own workplace. I believe you should treat people as you want to be treated, even when customers are difficult. Upon arrival we were met by a very rude staffer I believe by the name of Lorena (presumably tired from their own long work day) who proceeded to ignore us for several minutes till we were allowed to order. I tried to be as understanding and pleasant as I could since I sympathize, but this was not returned, our order was mumbled back to us and we agreed to wait for the 20 minutes or so for it to be ready. Roughly 30 minutes later, we go to ask (no wave or acknowledgement that our food had been ready, but I digress) we're given our food and I request a last minute adjustment of some ranch dressing as none was included with our order?? perhaps this is normal, but that's not been my experience in the past with this very same location. All the same, I thank them for their help and head on my way back to our home, upon arrival, we open the bag to find out that the order repeated back to us is almost completely incorrect, 2/3rds of it in fact is off the wall. My girlfriend insists on heading back to see if we can remedy this, only to be told that WE were the ones who were incorrect and proceeds to argue with my girlfriend for several minutes, I'm still at home at this point and am summoned to come back to the store as they're closing in the next few minutes and need to be present for a refund. When I come back into the store as they're finishing up their routine, I'm not greeted, no apology for the inconvenience, just insult to injury with the whole terrible experience. A very bad end to a long day, I'm sure for both us and the staffers working at this location. I'm extremely disappointed by this outcome and it's soured my taste for ever coming back here again, let alone encouraging others for events or otherwise, shameful handling and customer service. I hope whatever was bothering them at this location will be remedied, but their personal problems cannot interfere with their work ethic, shame."

"First time ordering from this location. Ordered online, on a Saturday at 12:45pm. Not a large order....10 wings + thigh bites. Email / confirmation said 26 - 31 minutes for the order to be ready...ok. Showed up at the location at 1:20 to find not only our order not ready, but ALL orders placed online hadn't been started since the ticket machine wasn't printing orders....and the staff didn't notice! Our order was finally ready at 1:35pm. Sooo, the food - fries were good, wings were also ok, but the thigh bites were poorly covered with sauce (see photos) and looked like they were rushed. Lots of areas on the thigh bites with no sauce on them. All in all, we'll be looking for a better run place to get wings in the future and recommend you skip/avoid this location if you want your food on time and done well!"