Jiffy Lube 16951 East Iliff Avenue, Aurora, CO 80013

"Refused to provide service. They walked up to my window and asked if I wanted an oil change. I said "yes, and a tire rotation." They said they couldn't do a tire rotation because their lift was broke. I made a minor comment about how the lift has been broken for a year then, and he responded "I don't have your oil filter. I was trying to tell you that as you walked away." He did not try to get my attention as I made my way to the waiting room. Nor had he even entered the shop to look and see if he had the filter. They clearly are not interested in providing customer service at any level at this location. And will make snide comments behind your back as you leave. What happened to Jiffy Lube? I used to go to them exclusively. Now I get snide comments and rude technicians or a car covered in oil."

"They had a problem with the scanner machine, but they still finished my car(quick too). They were amazing! Very knowledgeable, and great conversation and music. Thank you guys!"

"I had a great experience getting my oil changed here. They were all super nice and respectful and communicative throughout the whole process. Also, faster than expected. In and out within about 15 minutes. I've always gone to valvoline to get my oil changed, but I will definitely be coming back here. Thanks guys!!"

"Everyone was extremely kind and helpful, and my oil was changed quicker than I expected, I had brought my laptop with me thinking I would have time to get some work done. However, they stated that they refilled my washer fluid but didn't and I had to stop this morning to get some. No big deal, really, and I'm sure it was an honest mistake. My tire pressure light is still on as well but I feel like that may just be because of how cold it is. Again though, everyone was super nice and the person who checked me in and out was kind enough to tell me other locations I could go to get some of the other issues my car had fixed."

"Great experience at Jiffy Lube. The staff was friendly, knowledgeable, and fast! Plus Jiffy Lube offered Military Veterans free oil change."