Tynans Volkswagen Service & Parts Department

"Service personnel were very pleasant. Ease of scheduling, but the issues with the entertainment system were not fixed."

"Being updated more often would have been helpful. I rented a car while mine was being worked on. I had to call the service department to check on the status to know if I could return the rental or needed to keep it another day. A loner car would have been nice as well. Renting the car was an extra 400 dollars on top of the repair cost."

"I did bring my car for 40K Mile service without any issue and I got my car back with a Coolant leak. It was very frustrating for that day how we found out. The day we went to pick up our car, they brought the car in front thr shop for pick up location and as soon as my wife turn the car on, she saw a coolant warning on the screen. Imagine the service person didn't pay attention to it and it was all empty. After they filled it my wife drove 9 miles for her work. The same day afternoon around 3 pm my wife called me for the same warning on the screen and the coolant water was all empty. I did call the dealer and the first day said it would be fine the drive back to the dealer 9 miles and drop off the car. Imagine they asked me the drive 9 miles with empty coolant water and then probably the engine was going to burn but they didn't think about it. Luckily I give them options for someone from the dealership to drive up there and fill the water then drive back. It was frustrating for a couple of hours."

"Had a minor warranty issue on my new Atlas and as always, whether it be an oil change or a small issue, Tynan’s treated me with nothing but respect and as a member of the family. They kept me informed every step of the way and took care of the issue in a timely manner."