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Advance Auto Parts
9200 East Colfax Avenue, Aurora, Colorado, United States
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About the Advance Auto Parts
Advance Auto Parts is a leading car repair and store institution located at 9200 East Colfax Avenue in Aurora, Colorado. With a wide range of automotive parts, accessories, and tools available, customers can find everything they need to keep their vehicles running smoothly. The knowledgeable staff at Advance Auto Parts is dedicated to providing excellent customer service and helping customers find the right products for their specific needs. Whether you're looking to do some DIY car repairs or simply need to stock up on supplies, Advance Auto Parts has you covered.
Photos of Advance Auto Parts
9200 E Colfax Ave, Aurora, CO 80010, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 18:00
Reviews of Advance Auto Parts
"I ordered a part from them using their online services (Bosch Throttle Body Assembly) under the assumption from their website that it was a 100% match. upon unboxing and comparing with the original part, my mechanic realized that it was in no way the correct part, nor would it even fit in the spot it was designed to go. Upon trying to return the part (unused, that they incorrectly sold me) I was told i was ineligible for a refund. This leads me to deduce that either they are trying to skirt their refund system, or that they sold me a part that someone half already tried to install. Again, there is no way to install the part into my vehicle. it does not physically fit, and a single glance makes it apparent. Either way this is inexcusable behavior from a multi million dollar company and i will be elevating."
"Google maps said they close at 9pm, which was incorrect. They close at 8pm and I got there at 8:30 tonight. But, there were still two guys in the store. Even though it was already half an hour after they were supposed to go home, they still opened the security gate, unlocked the door, and let me get the transmission fluid I needed. It was the last thing I need to get my car back on the road after 2 months. In what I'm sure is a pretty thankless job with underwhelming pay, I really appreciated that they went above and beyond to help me out. They could have easily turned me away, I probably would have if I was them."
"had the pleasure of experiencing David's exceptional customer service at this store today at 7pm on 8/21/23, and I must say, he was outstanding. David and his team were not only incredibly friendly and welcoming, but they were also extremely efficient in assisting me and everyone else with our needs. The moment I walked into the store, I was greeted with a warm smile and a genuine desire to help. One of these cool guys, held the door open for my father and I, and he must’ve been coming back from break because he was ringing people out as soon as he was back. The team work here was flawless. Some were grabbing parts, some were checking people out, answering questions, and not one point of costumer service was missed. I had plenty of questions and David answered them all and was very patient and informative. David's knowledge and expertise in the products was impressive, and he went above and beyond to ensure that I had all the information I needed. Double checked everything, and confirmed with both my father and I. These small details are HUGE for me. I left the store feeling confident in my purchase. I highly recommend David and his team for anyone in need of exceptional customer service. Their expertise, and commitment to providing an outstanding experience truly sets them apart. Most of these guys here speak Spanish which was a major PLUS! I will definitely be returning to the store in the future, knowing that I will be well taken care of. Thank you, David, and your team, for going above and beyond to ensure customer satisfaction in our community. You guys are truly great assets to the store!"
"It's tough to rate parts stores. I feel like they are all the same, busy as all get out and not a whole lot of knowledge from the staff there. They just wanted to not help anyone. Or should I say they all acted annoyed to help anyone there."
"**** BUYERS BE AWARE **** I went in this store to return or exchange a defective 02 sensor but was told the parts am trying to return or exchange is not matching the box. I was told by the Mgr Manuel that I was suppose to match the 02 sensor brand with box name before I walked out of the store. What a joke. They themselves put the different o2 sensor in the box and sold it to me as OE equipment. Will never buy from these thieves!"
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