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Pep Boys
12820 East Mississippi Avenue, Aurora, Colorado, United States
About the Pep Boys
Pep Boys in Aurora, Colorado is a trusted institution for all your car repair and maintenance needs. Located at 12820 East Mississippi Avenue, this store offers a wide range of services including oil changes, tire rotations, brake repairs, and more. With a team of skilled technicians and a commitment to customer satisfaction, Pep Boys is the go-to destination for keeping your vehicle running smoothly. Visit us today for quality service and competitive prices.
Photos of Pep Boys
12820 E Mississippi Ave, Aurora, CO 80012, United States
Opening hours of Pep Boys
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 17:00
Reviews of Pep Boys
"BEWARE OF SERVICE FROM THIS PLACE! Went in for warranty work that shouldn’t have cost me anything out of pocket. I was charged an amount out of pocket, but wasn’t explained what the charge was and paid it so that I could get on with my day. This is after they sat on my claim for HOURS and left me without a car right up until the end of the day. Called back today to dispute the charge and ask for a refund. The “manager” was hostile and refused to get me in contact with someone higher than him. Then told me to call corporate, “but he would just close any tickets and this wouldn't go anywhere”. This place does not care about you or your car. They are just interested in making you pay for unauthorized charges and it seems to be run by people that have no idea how to behave ethically with customers."
"Had car towed there 12/30 through their two truck agency. Driver had told me there would be no fee. Has sat there until today waiting on a new motor. Was looking for a used one had multiple phone calls from their head tech which is the only reason they have two stars instead of one because he was absolutely great trying to assist me was never told of any fees and had asked about leaving my car there while I wait for a motor now all a sudden it’s car needs to be towed from the lot and I owe 146 magically. Rather take it to a mom and pop next time. The tech I talked to was the only reason they had two stars he deserves a better company to work for"
"DO NOT GET YOUR CAR SERVICED HERE!! THEY HAVE ABSOLUTELY NO INTEGRITY!!! Avoid at all cost. If by any chance you don’t heed my warning; BE SURE to take photos of your car INSIDE AND OUT. Maybe even UNDER if you can. They Broke my center console at some point during fixing my vehicle. And in order to cover it up when I picked up my car , they placed my steering wheel lock (that was on the passenger side floor when I dropped it off) on top of the center console to hold it down so it wouldn’t open in its own. When I called the shop after noticing, the worker said she checked with the 2 mechanics and manager who worked on my car and they said they didn’t do it because there was no reason for them to open it. I advised that my center console was surely not broken before I dropped it off and that someone was being dishonest. The lady said that “because she’s known them for years” there’s no possible way they would lie. This conversation basically ended in them saying because I didn’t have proof that it was fine beforehand, they would not take the liability. I lost my cool and told them I hope karma gets them REALLY good (which now that I’ve cooled down, my apologies. God will handle you all eventually, however he sees Fit). But all and all this would have been a simple and cheap fix. Its really the principle and lack of integrity that saddens me the most. If they’ll lie about something this little then I’m SURE they are definitely lying and scheming about much worse. Steer clear from this shop!"
"Shout out to this location! I wrecked into a curb in the last snowstorm and messed up my suspension and steering. I just went in and talked to Lori for a couple minutes and she did the rest. Two days later I picked up my car and it’s good as new. They fixed everything and for reasonable rates. They billed a fleet account I paid at home from my phone and that was the most I had to do. Very helpful, friendly staff. Good quality work. I appreciate you guys"
"I hard the hardest time to buy my tires in the first place but got the top of the line tires. Michelle tires all weather . My luck had to have them replaced. Just an FYI the insurance or warranty that you pay is not worth it they do not put on the tire for you. All they do is give you a free one and expect you to do it. They claim that they balance only that one tire.They see a single mother and she goes with help no once did they offer to help but a tire on . So my best bet would be to go to discount tires who actually care and help you.I made an appointment that day and they told me their system sometimes cancels appointments?"
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