Ellis Automotive Car Care Center

"I’ve been going to Ellis Automotive for around 6 years now. Jim is always so patient with me whenever I have car issues! He takes his time to explain everything that is going on in a way that I can understand it. I always get my car back earlier than expected."

"I went in for an oil change, and was offered a complimentary tire rotation. After getting my car back, I quickly realized my steering was pulling hard to the right. I returned, and they asked “what do you want us to do?” I explained that if they couldn’t rectify it, to just rotate the tires back. They asked if they should just do the alignment as well. Lol. I said “hell no, it was driving fine before.” They called to say that they put the tires back, and that the real problem was that my tires were bald (which they certainly are not) and that that’s why the rotation failed. When I showed up to pick it up, I was informed that they did the alignment, anyway, by mistake. Not my favorite automotive repair experience."

"I love the feeling of confidence I get whenever I take my vehicle to Ellis and when I come home afterward. Their customer service is great in that they are thorough and truthful about explaining what my car needs and the severity of any issues. I never feel overcharged or that unnecessary work is being done to my vehicle. I go to Ellis for all our car needs -maintenance and fixes - for both of our vehicles. I’ve even called them when I panicked about a sensor light or odd thing I’ve noticed and they’re always calm and helpful. When I find a good mechanic, I stick to them like glue. Truly a good feeling knowing I’m being taken care of so well!"

"My experience was wonderful! I have already referred friends here. I have a German vehicle and it’s not easy to find a shop that I feel is trustworthy, affordable, works on German vehicles and also offers excellent service. I did not want to go to the dealership! I dropped my car off Weds. before Thanksgiving and had an update that night and suggestions and solutions by Friday morning. I picked my vehicle up by that Saturday. Kiley was helpful, communicative, efficient and offered great customer service. I will take my vehicle here again and highly recommend!"

"This shop is awesome! Had an issue with my Raptor, and the Ford dealers I contacted could not even get me an appointment for at least a month (standard reply from Ford lately). I called Ellis and explained my issue, and they told me to bring it in right away. They called me within a couple of hours and said it was repaired and ready to be picked up, at no charge! Who does that anymore?! The Ellis team is very professional and courteous and listens to your vehicle concerns. I finally found a shop I have faith in, as they were honest and reliable. These qualities are pretty rare anymore, and you have gained a new customer. I will be telling friends and family to use you in the future if they need a shop they can rely on. Thank you to a great team of professionals!"