PACK & SHIP ETC.- FedEx, UPS, DHL, USPS

"I have been coming into this shop for 15 ish years. Went tonight with a very large package that I was returning. I used the same box that UPS delivered originally to me. It was pretty beat up. The owner sees the box and very loudly says “what’s that” pointing to the box. Starts stating they won’t take it. Luckily the UPS fellow was there and indeed accepted the box for a return shipping. He never spoke to me, he never made eye contact with me. It was as if he was angry. I won’t go back in there Bummer because as I said I have been loyal to his shop for over decade. Why be so rude? Why not calmly ask the question? I felt as if I was in trouble. Thank goodness for the UPS fellow Edit- to be clear I have no intention of ruining a business, any business, as you claim I do. Seems you are doing a good job yourself being so disrespectful to customers To be clear regardless who called UPS from the back room, the he was there . . The young UPS driver looked at the box and smiled, said no problem I can take your box. A man flailing his arms with a short rude loud voice does not hurt my feelings. My feeling were not hurt, are not hurt. The behavior offered from the owner was insulting And rude at best!! Deserves 0 stars !!!n It’s not about feelings it’s about good business"

"I am thrilled that I live so close to this store. Whenever I need to get something accomplished regarding shipping, the incredibly helpful staff gets me totally taken care of, in record time and with no hassles. Keep doing what you’re doing, because you are the absolute best in what you do."

"Absolutely love this place, they are always so efficient and have a great selection of stamps for purschase. Also great? I saw one of the owners out and about (Costco maybe?) and he was just as nice to everyone he interacted with out in the world as he is to interact with at his own business."

"Grateful beyond words for the impeccable care and service this store provides. Chris and his staff are always friendly, kind and intent on making sure your shipment is handled with utmost care. This was my second large shipment of chairs and many odd sized sentimental items. Everything arrived in perfect condition! Riley was wonderful about keeping us informed and processing payment. Highly recommend their services!"

"My shipment arrived today, safe and sound. It was packed with expert precision and great care. Not a single scratch or piece out of place. I’m so happy to have these cherished inherited pieces from from my mother. I can’t thank Pack & Ship etc. enough."