Star Appliance

"Have purchased several appliances from Star Appliance before with no issues. I just purchased a new dishwasher to replace a unit that lasted only four years. In less a month, three weeks to be exact, this new GE dishwasher quit working and kept giving different error codes. I called for service on a Thursday, and had to wait until Monday for a service call. When technician came out, he looked the unit over and his diagnosis was a bad control board. He suggested the company replace the dishwasher as he was unsure of how long a new control panel would take to get here. I was told the person in the office who manages the service would be in after 1. I called and my call went to a recording. No response back. I called near the end of the day to find out what was happening Same thing, right to a recording machine. I called again the next morning. Had to leave another message! I have paid a lot of money for a dishwasher that doesn't work and have not heard anything from Star Appliance to address my problem. My next appliance will be purchased from a company with better service!!!"

"Bought a washing machine from them 6 month ago. It stopped working so we had a service man come out to tell us what was wrong. He never put the OHM tester on it, yet he told management that he did! My husband stood right there and watched him the whole time.We really liked the place until we met the service man Berry! He was rude in the phone and rude when he got here! He was rough with machine, and her crimped the hose. It wouldn't have worked when he left anyway. $120.00 service call for nothing!"

"If you think that you can get the same appliance from a box store - you can't! It may look like it and operate like it - but it won't last like it. That is why I always buy my appliances from a local appliance store. I never had a bad experience using a local appliance provider in the past - but the service & professionalism that I experienced using Star Appliance was unexpectedly over-the-top. I was so impressed from the purchase to the install. Their staff is extremely knowledgeable, helpful, and professional. I HIGHLY recommend Star Appliance!"

"I wanted to purchase a dishwasher, and this is the only place I considered. All my appliances have come from here. First, their 4-legged greeting committee are so sweet! The gals behind the counter couldn't be more friendly and helpful. The purchasing process was a breeze, and they even took it to my car. I will return and definitely recommend you to my friends!"

"The only place I will buy appliances from! We really like the GE product, even more so, we love the exceptional customer service we receive from this small business. Sydney, Alicia, and Shianna have treated us so kindly from day 1. Couldn’t recommend Star Appliance more; they will take care of you and make sure you have complete satisfaction!"