U-Pull-It,

1600 NE 44th Ave, Des Moines, IA 50313, United States

"These guys started out acting like a class A salvage yard only to take a week longer then the time frame originally told to pick the vehicle up. Then once they fianally picked the vehicle up and give us the check they wrote the check for $200 less then we where told on the when we orignally c asked to sell the vehicle. This seemed to be a classic bait and switch, to where we’ll get them on the line then take for ever to pick car up, this crediting a time desperation, and thus rendering it a plausible situation to pickup the vehicle for a1/4 off the price. Moral of the story don’t take there quote for granted and to take there timeliness with a grain of slat because the guys and gals at U-pull-it seem to be trained to pass the puck when it comes to taking accountability and credibility of what they say vs. what they do. Just another salvage yard that’s willing to stick you any angle that they can and are allowed to. Be ready for the a.. reaming cause they will Pull-the-Rug out from under you!"

"My new favorite junkyard. I actually feel happy after junking my car. Was so quick as well. The tow truck driver was amazing and so friendly. Definitely recommend this place will be telling all my friends a family. Thank you for being so friendly and fair!"

"If I could leave no stars I would but im sure not every employee is disrespectful like Chad. I call on Saturday 11/11/23 and got quoted and scheduled for pick-up but I need this car salvaged and moved ASAP so I continued to shop around to see if there was a better deal or if someone could pick it up sooner. I got ahold of a company that offered me $10 less and they use U-Pull-it to tow the vehicles they salvage. So I call Chad and ask if I can keep same date or how that works. He started saying that I was wasting his time .ecause I continued to shopping around and told me he wasn't going to get my car. Then started calling me dirty names which mad me angry so I told him to do his job but he is very unprofesional and should be fired. All because I was looking for the best deal like everyone does"

"Came here for the first time yard is very clean organized and clear of debris for a yard. Prices were good and the customer service was excellent. I will be back awesome place to find a donor vehicle for your needs. I left feeling good about my purchase."

"Well horrible customer service skills, also they apparently close well before 7pm their stated and printed closing time. Rude, curt, abrupt, lacking hospitality or even common human decency."