Firestone Complete Auto Care
4107 Merle Hay Road, Des Moines, IA 50310
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
8:00 AM - 5:00 PM
Photos
Location & Phone number
About the Business
Firestone Complete Auto Care is a trusted car repair and maintenance institution located at 4107 Merle Hay Road in Des Moines, Iowa. With a team of skilled technicians and state-of-the-art equipment, they offer a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to complex engine diagnostics and repairs, Firestone Complete Auto Care is dedicated to providing top-notch service and customer satisfaction. Visit their store today for all your automotive needs.
Reviews
"The Team at Firestone Merle Hay Road is fantastic! Fair, Resonable and do not upsale. I take all our vehicles to them. Done right the first time. Highly Recommend"
"I went in for a tire replacement appointment and had a great experience. The man who helped me was very helpful. The tires I had requested were unavailable, so he gave me another option of tires that were more expensive for a matched price of the initial tires. He also told me honestly other things I may need to keep an eye on for my car without pushing me to buy more. I would recommend this location!"
"They charged a premium price to change a headlight on my car; they neglected to put the bulb in correctly, they put it in halfway so the light was being aimed at my hood instead of where it's supposed to be; so while there was a light, it didn't really light anything because it was aimed at my hood. Took it to my regular mechanic's and they had a good laugh, "never seen that before"... It was not a good experience and I will avoid them in the future."
"My friend needed her tires simply filled up with air and an employee named Scott wouldn’t do it for her. He said he couldn’t do it because the machine was broke, yet we watched him fill up another persons tires just before us. Shortly after, another employee offered to do it for us. Scott proceeded to tell him not to fill the tires for us because we were the rude ones. She was willing and able to pay for the service as well but was turned away. If I could give zero stars I WOULD. He was rude and had no customer service skills at all. A word of advice, find somewhere else to spend your money!"
"They broke clips, stripped bolts for my engine cover on the bottom side for an oil change. They refused to fix because it wasn't returned in 7 days. Per a different mechanic they were responsible for the damage. Been going to them for over 15 years and will no longer be going back."
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