Advance Auto Parts

"After having horrible experiences at 2 other Omaha Advance Auto stores (L street and the other on 24th st), I decided to give the store on Center street a chance to earn my business. Honestly, if I hadn’t already made up my mind that I wanted a Diehard battery, I wouldn’t have even tried. Anyway, I had a much better experience… walked in and immediately got help! I had a nice young gentleman test my battery to discover what I expected…it was failing. So I purchased at new Diehard and he even carried it out to my vehicle! Thanks"

"My recent visit to Advance Auto left me quite dissatisfied. Despite their advertised price matching policy, I encountered difficulty when attempting to do so with a Walmart listing. Additionally, the staff seemed uninformed about their own policies and displayed a disappointing lack of respect. Furthermore, I couldn't help but notice that the shelves were poorly stocked, making it difficult to find the items I needed. This experience has raised questions about the reliability of Advance Auto's advertised services. I hope they address these issues to provide a more positive customer experience in the future."

"Had to do brakes. Thought it was fronts, I didn't look just assumed, came back and guy at counter, a big guy, took care of me. He gave me a tissue for my crying when it cost a few $$ more than the fronts! I said the backs are smaller, I figured they were cheaper! He said there you go assuming again! Would give it a 5 ☆ but they had no cheese! ;-) THANX GUYS"

"Last week I went somewhere else to get my oil changed, they didn’t have my oil or the filter that my car needed so they sent me elsewhere but said they don’t have the filter either so I’d have to go and buy it! I have a 5 month old son and had timed it so that I fed him just before and he would hopefully not be fussy during the oil change. With everything, we were due for a bottle and I needed a filter fast. I called advanced auto and of course can’t remember the name of the man who helped me but he was kind enough to come grab my card, charge it inside and bring out the filter for me so I didn’t have to bring my crying son inside. I so appreciate him, I was having a rough day already and his kindness helped turn that around! Thank you so much!"

"Super friendly, kind, helpful staff. I had my sleeping baby in the back and called in to ask if they would be willing to come outside and test my battery. They were super friendly and helpful and I didn’t have to wake my baby to check my battery. Very appreciated."